Appliance Repair Crew Inc.

They showed up to fix the Samsung washer that had an error code ...SC. They said they serviced rotation system and it was fixed. . Charged a total of $333.35 , no parts needed just labour and left.
Well it turns out we paid for nothing . SC error code means the machine won't spin or drain because the filter is plugged up or the drain hose is plugged up and lastly the sump pump needs replacing.

They provided a very quick service and the technician was experienced and knowledgeable and sweet.

Jashan, a gas appliance technician with Appliance Repair Crew Inc. provided exceptional and professional diagnostic insight into our Samsung gas range issues. He conducted a thorough inspection of the gas range, determined the problem and had the necessary parts to complete the repair on site. I would highly recommend Jashan and the the company he represents - Appliance Repair Crew Inc.

Misdiagnose, overcharge, predatory. Read their reviews on the better business bureau or under their other name Dynamic Appliance Solutions in Google.

Under Appliance Repair Crew they have a whole host of purchased Google Reviews + sponsored ads which provide a misleading view into what they actually do but this is a company I wouldn't recommend to anyone.

DO NOT USE THIS COMPANY. Person took out the dishwasher to locate hole in water hose. I refused service as quoted $560+tax to change the grey water hose. When the person put the dishwasher back in place he bend the door so now it doesn't close properly. Albeit its not working - the person that answered the phone was fixated on a 12 day lapse for me to call. The dishwasher doesn't work - I had no reason to open the door to see it was bent until I remembered to change the air freshener I put in it. I then tried to close the door to discover its bent. The person that answered the phone today can not understand that IT DOESNT WORK THERE IS NO REASON I SHOULD HAVE NOTICED BEFORE!! Why would I randomly open the door - for no reason? They refused to correct the damage except to charge me to have someone come in to quote me on cost to fix. BTW - $295 plus for labour. Their website says satisfaction guaranteed - not true. I'm guessing only if you pay the ridiculous charges does one get good service.

My fridge wasnt cooling, the issue was fixed by defrosting my freezer. 10 days later the same buildup is happening and the technician is saying its now parts. I paid over 300$ for them to defrost my freezer essentially and theyre saying I need a thermostat when my fridge is cooling, my freezer is still building up ice . I believe its something around the fridge that needs to be sealed. Awful customer service would not recommend

Absolutely horrifying experience. Electricians are not qualified nor licensed. There seems to be a major issue going on with this firm

Karan was the technician that serviced my freezer. He was very competent and efficient. Checked my freezer and ordered the correct part required for the repair. My freezer is up and running. I was very pleased with the service provided. Although a little on the expensive side for the part and labour, I was still happy as a new freezer would have cost me three times as much. Thank you Karan.

Tech came out and said I needed my motor replaced, I agreed to have the motor replaced and left him with an adult. Came home and was advised the issue was resolved and paid for, only for 9 days later the dryer to do the same thing! When I contacted ARC I was told the tech only performed a service rotation for $310.75 and that a new motor would be $410.75 plus taxes! Which I would NEVER agree to. This was not explained and had it been, no sensible person would agree to pay over $900 with taxes to fix a dryer when you can buy a brand new one for $500 plus taxes.

Customer service is poor at best and technician Jashan that came out was completely dishonest and completed something contrary to what was agreed upon and discussed.

$79 to come to check oven. Tech won't start exam until paid $360. Tech has debit machine ready to go. Tech looks at oven briefly and decries that it needs control panel replaced.
Later told part costs $650. They couldn't give proper name of part or part number. I found part name doesn't exist for oven. Later fixed by REAL appliance company with $50 part. They refuse to refund Tech's highly unreasonable fee to make up fake repair.