Mrs. Clean

Formerly Jacob Cleaning
House & Apartment Cleaning
Calgary AB T2H 2K5
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86%

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Reviews by rating (past 12 months)

Reviews for Mrs. Clean

Average customer rating:
9.7 10 (33 reviews)

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Do Not Recommend
Do Not Recommend
1 review Calgary, AB
0/10

Not Recommend

They were hired to do a move out clean . They did not wipe all the cupboards down inside , they did not pull out stove and fridge . Did not clean out the fridge . Bathroom taps were not cleaned well . When I called to complain , they said I called too late , they cleaned on the 5th of June and I drove to our place in Calgary on the 12 and saw what was not cleaned . They said they would have the admin look at my complaint and never emailed or called back for over two weeks. I finally called . They charged a lot of money for a very poorly done job . They do lot value the customer and I would not recommend this company at all . Below are just a few of the pictures of the poor workmanship .

Approximate cost of services:
$450.00
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Meagan in Calgary
Meagan in Calgary
0 reviews Calgary, AB
10/10

Amazing Service!

Geo and her team did a fantastic job! They are professional, friendly, thorough, and meticulous. This was our first time using a cleaning company and we were shocked with the outcome. We will be using Jacob Cleaning again!

Approximate cost of services:
$300.00
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Company Response

Glad we can make you feel comfortable!
Thank you for choosing us!
We are really looking forward to come back to clean for you it was a very pleasure!

Gail
Gail
1 review Calgary, AB
10/10

House, moving , weely

I’ve had Geo cleaning for me for several years, from when she was with another company. She’s by far the best cleaner I’ve ever had and a cheerful, friendly presence in the house. You can’t go wrong with this company.

Approximate cost of services:
$50.00
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Company Response

Thank you so much Gail! I feel like home when I come to your house!

Sheila
Sheila
0 reviews Calgary, AB
10/10

The Best in Calgary

Today I had the great pleasure of having Geo in our home. I reached out to Geo a few weeks ago, she explained all that she does and the price. I was impressed right from the start but felt it was above my budget. I continued with the company I had and the disappointment was real. Being fed up once again I reached back out to Geo to see what exactly I’d be looking at. As soon as I met her I knew I would like her. My embarrassment set in when she came to do a quote and she ran her fingers across each door jam to check for dust, the light fixtures, the vents in the bathrooms, ceiling fans and so on. What had I been paying for all this time? So today Ms Geo came to do her magic and magic it was. My home ( condo ) is beautifully clean, smells wonderful and not one disappointment. She is very thorough, meticulous and attention to detail. If you have been as frustrated as I have with unreliable service and subpar work then look no further and give Geo a call. Trust me she will make your day. Without hesitation I would recommend Jacob Cleaning

Approximate cost of services:
$130.00
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Company Response

Good morning Sheila, I'm so happy that I was available to show you my best! You are wonderful people thank you for call me!

Laureen in Calgary
Laureen in Calgary
2 reviews Calgary, AB
10/10

Service is Always Excellent

We have been using Jacob Cleaning for a few months on a bi-weekly basis (with an initial deep clean), and we are always happy with the job that is done. We have had other cleaners in the past, and while most of the time the cleaning was good, the teams at Jacob Cleaning always provide much better attention to detail and meticulousness.

One thing that stands out in my mind, is that it doesn't matter which team Geo sends to do our house...the cleaning done is always excellent and consistent. That is hugely appreciated.

Thanks, Geo and team for being dedicated to providing excellent service.

Approximate cost of services:
$150.00
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Company Response

Thank you Laureen so much for your feedback!
You are really lucky to work with wonderful people like you guys!

Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent Service

Geo and her team came by to do a post renovation deep cleaning. We agreed to meet at 8 before I head over to work, and the team was at my doorstep at exactly 8 AM.

I discussed the items that I wanted the team to pay special attention to, and they finished them all. They even fixed little things in the house that were in disrepair, without me asking them to do so.

They provided regular updates as the job was progressing, and made sure that issues were conveyed to me.

Their attention to detail and willingness to go the extra mile without being asked are just two reasons why you should hire them for your cleaning needs.

Approximate cost of services:
$600.00
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Company Response

Thank you so much sir for your words they mean a lot to us we are so happy we could work for you! Thank you so much!

Private User
Private User
Private User reviews Toronto, ON
10/10

T3h 0z7

Geo has been cleaning our house for years. Both herself and her team does an amazing job every time. I have had cleaners in multiple cities over the years and Geo is one of the best. She take pride in the work that she does and in how she runs her company.

Geo is always on time and communicates any concerns or things that she things would be of value to do in the house. She also just completed a move out clean on a rental house that we own and the results were spectacular.

Approximate cost of services:
$300.00
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Company Response

Thank you so so much guys!
Running a business is not a easy thing to do but we always try our best!

Rossington in Calgary
Rossington in Calgary
0 reviews Calgary, AB
10/10

Jacob Cleaning and Geo are Amazing!!!

Geo and Jacob Cleaning are amazing! We used another company previously for years, and when they closed their business they recommended Jacob Cleaning. It was an extremely smooth transition, and Geo and her team has been incredible to deal with. Our place absolutely sparkles when they have been in. They are very easy to work with, and have provided both regular bi-weekly cleanings for the past three months, as well as a deep clean service. Geo and her staff are very accommodating and scheduling while both of us have been working from home has been a breeze! 10/10 would recommend Jacob Cleaning!

Approximate cost of services:
$120.00
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Company Response

Thank you so much sir for your feedback!
We always enjoy cleaning your house!
You guys are so amazing to work with!

Private User
Private User
Private User reviews Calgary, AB
10/10

Renovation cleaning

Our house was a disaster following the rennovations that we did. We tried to clean the house ourselves, but always felt like we were still walking on dust and residue left over from the rennovations. Geo and her team came in while my husband and I were at work and we were surpised at how sparkling the house was when we got home from work. The attention to detail is like no other. Went above and beyond any expectations we had. It was so nice to finally walk barefoot and not feel like your carrying dirt from one room to another and constantly wiping our feet off. Geo was responsive to any questions we had and communicated very well. She outlined the expectations we should have from her and her team and she did not disappoint.

Approximate cost of services:
$450.00
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Company Response

Wow thank you so much for your feedback!
We always try to make out customers happy!

bmallin in Calgary
bmallin in Calgary
2 reviews Calgary, AB
10/10

Fantastic Cleaners!

We have used Geo as a cleaner for a couple of years. She is very professional, focused, trustworthy, and detail-oriented. I always come home to a sparkling clean house after Geo has cleaned. I like the way she notices everything about the house. I can highly recommend Geo.

Approximate cost of services:
$300.00
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Company Response

Thank you for your help all this years!
You guys are a beautiful family!
Your feedback means a lot for us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mrs. Clean

Founded in the year 2010 by the dedicated Svetlana Gorodetskaia, the Mrs. Clean - Clean Solutions business was initially a residential house cleaner. Since then it has expanded into areas of commercial and office cleaning. The company is owned and operated by family and employs over 20 people. Mrs. Clean ...
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