GNA Appliances

The technician Eli came within the scheduled time frame. He assessed the appliance and came to the conclusion that it would need a new element. He was very calm, polite and explanatory. He tried several times to find the part needed but was not having any luck with the Christmas and New Year holidays approaching. He actually went out of his way to help us and personally found the element needed. He returned the next day and repaired/changed the element in a timely, professional manner. Eli made me feel comfortable, safe and was very in tune to my needs.
Thank you Eli and thank you GNA Appliances for hiring someone as knowledgeable, friendly and self directed as Eli!

Our oven stopped working on Wednesday evening, Thursday morning I called GNA and booked a service call for Thursday afternoon.
The technician, Eli, arrived on time and looked at our oven. Explained that the motherboard needed to be replaced. Called to see if the part was available and ordered it. Eli said if he got the part the next day, would try to replace it on Friday. Called to say he would install the part on Monday. Arrived on time for the appointment and promptly installed the new motherboard.
Eli was very professional and polite, I would recommend GNA to others.

Eli came into the house and diagnosed our issue very quickly. He recommended several options for next steps. He was very polite and professional as well as very knowledgeable.

Thank you!

Leak back of fridge and Eli came in and fixed the issue. He was very nice and answered all of
My questions in a calm way. Highly recommend Eli for any job.

Our problem: Our dishwasher as not working correctly. The washer was leaving food residue on plates and the top rack didn't seem to be functioning at all.

We were able to book a repair assessment for the next day. Eli came to the house wearing a mask, within the window of time we were given.
He fortunately found the problem quickly and fixed the washer. My husband was worried it was the pump or something and Eli did give us a quote of what that repair would cost.

I am very happy with the service Eli provided. He answered all of my questions. He was efficient and professional. I would call this company again.

My Dishwasher wasn’t draining. A serious cleaning and repair was required. Technician, Eli, was very friendly, courteous and knowledgable. He arrived on time, clearly knew what he was doing and got the job done. I highly recommend.

I called for a diagnosis on my 18 year old washing machine on a Saturday afternoon and on Monday a technician arrived by the name of Eli.
This young man was professional and personable and let me know what was wrong and how much it would cost to repair. We both decided a repair was not practical.
He very kindly gave me recommendations.
I will definitely refer GNA Appliances in the future.
Thank you Eli.

Overheating signal on my dryer- Eli came and diagnosed it very quickly. Gave me a few options for repair and helped me make a decision. Very professional and pleasant. Will call again if need be !

Had a recurring drainage issue with a stacked washer and dryer and was having difficulty finding someone to service a stacked set. Called GNA for service and they made it easy -- no fuss, no muss. Booked an appointment within 48 hours the initial call. Eli assessed and resolved the issue in a single visit and presciently brought replacement part to correct the drainage issue. Will work with GNA Appliances again!

Called in for service on my dishwasher on Wednesday afternoon, Eli was out Thursday morning and went above and beyond to diagnose the problem for me. Fantastic customer service, my dishwasher is now working leak free.