I'm so glad I didn't go with Polaron!! They have a perfect payment collection system! I started the project with Polaron and paid $642 for government approvals and the initial assessment. Due to personal reasons, I had to cancel the project, and they simply pocketed my money. The reason is that the "cooling" period passed, and there is neither a valid reason, such as the CGHG green grant funds being rejected... I wonder, what would they do with my free money? For sure, they would not get richer, but they definitely affect a family in distress, especially in these harsh economic times.
UPDATED: Their response in google only reaffirms their attitude towards doing business. It certainly removes the human aspect and, again, they didn't apply for my permits but still kept the money! I wasn't requesting any money spent on the property assessment, only what wasn't spent on the permitting. Do your own search, and you'll find many complaints about service not being attended to after installation.