Atlas Granite Inc

We were building a house at the acreage 4 years ago. The company we originally hired to do our countertops did such a poor job they had to rip all the installed pieces off and leave us with a mess and delay of our whole built. Ricky was recommended to me by a friend who used his company for multiple projects. When I came to see Ricky I was heart broken and close to tears. Buying a granite for my new home was supposed to be a wonderful experience not such a huge disappointment. I shared that with Ricky and he promised me a totally different experience. Well, to see him and his crew working on our house was amazing! Loved the granite Ricky helped me to choose , he offered me such a great package price I was even able to put some into my laundry room:)! Atlas crew was fantastic to watch in action . What a precision, focus on the details , even final polishing was top class. Very friendly team , working hard until the job was completely done. I have even learned a lot from them about maintenance and care . I can tell you that 4 years later, our granite countertops still bring smile to my face every single day. Thank you Ricky and Atlas team for making this such a great experience and for making my dreams about beautiful granite in my home a reality .
We have recommended number of people to Atlas and all of them are equally happy.

Margaret Przybyla & Dave Kuzmak

Exceptional Service and Quality Products

I recently revisited Atlas Granite to place an order, three years after my initial visit. Despite the lapse in time, the outstanding service and product quality left a lasting impression. The staff was attentive and helpful, guiding me through the selection process with patience. The granite I chose exceeded expectations in terms of both aesthetics and durability. I highly recommend Atlas Granite for their excellent service and top-notch products.

Was asked to put down a cash deposit to take a sample home to my space to see if it worked. Did not have cash, put it on debit card. When sample was returned same day, they were unable to put amount back on my card. They cut me a check, put wrong name, had to return and get proper name. Service is slow. Took me more than 2 hours just waiting for staff, getting checks signed. The dragging time left a poor taste with me which prompted me to check reviews. I am glad I did not chose this company, Seems like Im not the only one who had issues. The owner seems disinterested and not concerned about clientele having to waste their time.

Atlas Granite supplied and installed porcelain countertops in my kitchen. The products delivered were cracked through (full thickness) and reported immediately. Atlas refused to perform any repairs even though the conditions of their "warranty" were fully met. Keep away from this company, they have a low quality of workmanship and don't stand behind their own warranty.

Honestly an incredible experience. The selections of the materials and the way they are displayed are simply stunning. We had done our research and had decided to go with porcelain countertops. Atlas easily had the largest & best selection of large porcelain slabs. It was a tough task to make the selection out of 100 plus options. Our salesperson Karen was knowledgeable and helped us with our decision. We just got our countertops last Friday and they look absolutely awesome. In fact we have changed our mind and have decided to do our backsplash in large format porcelain so we will be going back to Atlas.

DO NOT USE THIS COMPANY THEY ARE UNRELIBLE AND YOU WILL NOT BE HAPPY WITH THERE SERVICE THEY WILL MAKE PROMISSES AND NEVER DELIVER
THE CUSTERMER SERVICE IS AWFUL AND "RICKY THE OWNER WILL NOT MAKE ANYTHING WRIGHT WHEN THERE IS A PROBLEM AND YOU WILL HAVE PROBLEMS!!!!!
ITS OVER 3 MONTS AND NO COUNTERTOPS

Okay........ I do my best to never bash a company as I own one BUT I have been left with no options. I have also decided that starting tomorrow I will make a post and pump some great hard working people that I personally deal with and know at least once a week. I have unfortunately had to deal with Atlas Granite Inc. now for a year. They messed up my counter top right at the start. No big deal it happens and they acknowledged it right away. I even had the owner Ricky out and agree they messed up.....Fast forward a YEAR and the excuses are piling up. I have been VERY VERY patient until today when they didn't show up for the THIRD template. I have had 2 new templates done and been told the new counter is in production.....I know it was never in production. They are playing a game and hoping I will just go away........Well anyone that knows me knows that was a bad idea. They advertise all over Facebook with big sales 80% off.....BS that is only on their screw up pile. It is a BIG pile........ My sales lady Amanda just says she cant do anything yet after reading Google reviews it turns out she is brutal after she gets her money. She also has ZERO issue BASHING every other company in Edmonton. I just want anyone and everyone looking for new counter top to AVOID this place and AVOID the headache and BS I have had to deal with. There are SOOOO many great places to deal with in Edmonton and this should be your LAST choice. I will say though Harry, the brother of Ricky, Was very disappointed with the way things have been handled yet he didn't get anything done either. I am also unable to leave a review on their Facebook page as they blocked me already from doing so.......Guess they knew I would not leave a pleasant one. I'm guessing they do that a LOT.