- Approximate cost of services:
- $111.00
- Company Response
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Hi! Thank you for taking the time to leave a great review
Sorry to hear your experience with our Company was unsatisfactory. Upon review of all information regarding this situation we have come to realize the credit was not issued the first time you requested it as we were still waiting for a copy of invoice from other company that worked on your furnace. When we spoke on November 4 and we received the requested information the refund was issued the same day even against Company policy as the invoice sent had no company name, date or information regarding what work was performed. We still proceeded with the refund as we stand behind our work, take complaints very seriously and wanted to rectify the situation right away. We asked you to adjust your review as we thought we had rectified the situation to your satisfaction.
Again we are very sorry for any inconvenience we may have caused you.
Sincerely
The HVAC Service
Excellent furnace installation
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Water heater repair in our house
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Hi! Thank you for taking the time to leave a great review
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Satisfied with boiler installation
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This company helped to fix our heating system
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Hi! Thank you for taking the time to leave a great review