The HVAC Service

Heating & Air Conditioning
Mississauga ON L4W 4T7
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HomeStars  >  Heating & Air Conditioning in Mississauga  >  The HVAC Service  >  Questionable Technical Capabilities/Terrible Customer Service
Anne in Hamilton
Anne in Hamilton
1 review Toronto, ON
0/10

Questionable Technical Capabilities/Terrible Customer Service

Do yourself a huge favor and stay away from this company. They appear to have many good reviews, so we either got terrible technicians and office staff or many of these 10/10 reviews are questionable. They are not technically qualified to install such critical equipment in your home, not to mention the terrible customer service when something goes wrong. The way they installed our boiler was not in code and could have been disastrous for our family! We tried numerous times to have them fix it and they constantly changed the date and or time and the technicians they sent out did not fix the original problems, but created new ones. We could no longer take chances and were lucky to find a company that was honest and reliable and able to finally fix it, they made changes on the venting to bring it up to code. Even though the boiler had only been installed 8 months prior and was still under warranty, we had to pay $500 to have the additional work done to make the boiler safe and functioning properly. BUYER BEWARE if you deal with this company.

Approximate cost of services:
$16,000.00
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