C in Thornhill
C in Thornhill
1 review Vaughan, ON
0/10

Power Wash and Sand interlock paver

Hired this company to power was and sand some pavers. Didn't show up the first day. Sent two guys who power washed in sandals and socks the next time. Didn't use polymeric sand as promised and first time it rained sand washed out of the joints leaving a huge mess and no sand in joints. Left messages for Dimitri at the office number and haven't received a call back. waste of a thousand dollars, don't make the same mistake.

Approximate cost of services:
$1,100.00
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Company Response

Thank you for sharing your experience. We are truly sorry you feel that our service did not meet your standards. We have explained that we faced a very unexpected issue with a defective batch of polymeric sand. Nevertheless, we have responded to you concern in a timely manner and arrived within a week of your call to fully re-do the job. This included pressure washing and re-applying polymeric sand free of charge. The job has been completed to the customer's satisfaction.