Six Sigma Solutions

Kitchen Planning & Renovation
Ottawa ON K1A 0B1
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HomeStars  >  Bathroom Renovation in Otatwa  >  Six Sigma Solutions  >  Bathroom Reno Nightmare Zero Professionalism or Communication
Alden
Alden
1 review Thorold, ON
0/10

Bathroom Reno Nightmare Zero Professionalism or Communication

- Poor Communication & schedule notification
- lack of on site supervision
- I thought I hired a company but they have zero ability to clean up after them selves.

After multiple issues from leaving Blades all over my driveway to lack of Disposal and Debris responsibility & removal.

This company is highly amateurish. Fired 4th day on the job site. Paid $8557.00 for seriously the most chaotic reno I've ever encountered in my 15 years of doing this. Also it was not completed.

To many safety concerns like toddlers running around my house like it was a day care. Picking up material and swinging it like a samurai. Exposed live wires?

This guy is not General contractor and only shows up or contacts you for payment strictly middle manning the transaction.

Pathetic company and completely unprofessional.

I would highly recommend avoid using him for any of your renovation needs.

He should actually be refunding me money for this whole ordeal. But becazue he has zero integrity as a professional. I doubt that will ever be the case.

Also I don't have any functional bathrooms . Completely incompetent. Do not even consider these amateurs.

Just to add to this review because owner says there was communication and he doesn't know what I'm talking about let's add a little more content for my ordeal.

Guess who ordered the bin ? Not Six Sigma !

Guess who loaded the bin with all the garbage ? Me lol

Six Sigma Solutions lol more like six sigma headaches.

I'm not here ripping ppl off. I'm here paying ppl to ensure they abide by their words and promises.

This company has zero concept of what the looks like.

I havenever heard him apologize once for all the mishaps.

Not the type of individual you wanna deal with that thinks he is never in the wrong.

I understand that things happen and mistakes happen.

What I can't accept is when it's brought up. Its a non issue and avoided swept under the rug.

I sent you the money because there is a portion of your team that deserve the money and I hope you paid them because when I asked for them to pick up the tools they seem to think I was paying you guys anything.

So when I told him what I paid you. His exact response was ..... "oh really " lol

I dont even go this hard ever on reviews but I'm making sure ppl see your past clients experiences.

P.s your guys only showed up 3.5 days lol you told me it would be done in 4 days like your reply indicates.

So why is my bathroom not done Like the promise you made me ? Because your promises aren't very credible hence you were terminated.

Approximate cost of services:
$8,557.00
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Company Response

Hello Alden,

It is shame your comments about, just I want to clarify something:

1.- You breached the quote cancelling the contract without a real reason.
2.-You paid that amount of money, yes, but what I did on site it was more than you paid, and you know that, that's why you cancelled the project to save money in a bad way, despite of that I told you that I will not look for any legal action against you to cancel the contract like that.
3.- You should Learn not not buy, or hire anything included in the quote, at the end it is confusing for the renovators and for you.
4.-The communication always was open, I do not know what are you talking about.
5.-This project needed 3-4 days to be completed, and you paid less than half of the full contract, that's is suspicious.
6.- I will recommend to All Homestars professionals read this response and avoid to be hired by you, as you take advantage of the process to save money badly.

At the end I am confident that the work was great, excellent quality and almost done, but clients like you must be avoided.

Ivan
CEO/Founder
Six Sigma Solutions
www.yoursssolutions.com