Koncept Building Group

Worked with Koncept to gut our basement and rebuilt it. Project included waterproofing, raised a beam into ceiling, new plumbing, electrical, new doors and windows, new stairs, new bathroom.

Worked with Eric as the project manager and Jerry as the main contractor. I couldnt be happier with the outcome. They were excellent, a pleasure to deal with, fair and honest. There were a few small surprises and we navigated them all with ease.

Would highly recommend working with them and will refer them to friends.

Koncept was one of several general contractors that we contacted for quotes last year to help out with our home reno. Greg was so quick to respond and within days he and Rami came by for a visit and a very detailed quote was provided within a reasonable timeframe. During the initial back and forth, KBG was very attentive, responsive and very willing to answer questions from us as we were quite new to the renovation world. We were so comfortable with KGB right from the start and their pricing was competitive - it was a no brainer to move ahead with them.

Summary of our experience with KBG during the project:

Communication: 10/10 Greg was a great communicator, was patient and dependable. Our project manager, Eric, was also generally great at communicating with us throughout the process, very personable and truly felt like he was a family friend right from the start.
Quality: The first week we had demolition in our kitchen -- these guys really know how to demo. FAST. They were in and out in no time, left the place as clean as you can get. Super impressed with the work right out of the gate. We had electrical, plumbing, flooring, drywall, tiling, and kitchen work completed. Some trades definitely provided a higher quality of work over others but we also were very honest with KBG if we were not happy with how things turned out and they had no problem with trying to rectify the situation and get things corrected for us. We were going in knowing renos don't always go as smoothly and can always expect surprises. One thing we appreciate is KBG's willingness to get things corrected to the homeowner's standards.
Timeline: They came in within the original timeframe. A few hiccups shifted the time slightly but overall we were pleased with our move in timing.

Fast forward to this year, we contacted KBG once we were comfortable with having trades back in our house (as there are still a few deficiencies remaining - tiles need to be re-done, kitchen fixes, electrical). We did get some deficiencies fixed but the few remaining we are still waiting. It has been hard to get commitment around when the work will get completed. My husband and I are both quite busy and I don't feel like like we should need to follow-up regularly on this. There is also a new potential leak that we wanted to get a quote on and still have not heard back from KBG; we mentioned we wanted someone to take a look ASAP. We understand there may be multiple projects on the go but communication lately has been sub-par. If they were able to maintain the same communication and proactiveness they were showing earlier we would have been happier to give a stronger review.

Overall, happy with Koncept - was a generally fun experience and in the end we are happy with our new family home.

Laundry room and bathroom project was well organized, efficient and completed in a reasonable time.

We hired Koncept Building to smooth textured walls and replace flooring in our basement, build a coffered ceiling to hide a ceiling mounted a/c unit and to insulate, install drywall and pot lights and tile in our breezeway (soon to be mud room). A friend with very discerning taste had recommended Koncept building and after speaking with Greg and meeting with Rami and Eric, we felt confident that they would be perfect for the job.

Everything was handled professionally and looks great. The work is high quality and our home is greatly improved. All trades were careful and courteous. Eric managed the entire project, including my various requests for ad-hoc new tasks like an absolute pro. The quote we received was complete and clear. It was honestly so nice to work with this team. We would hire them again in a second.

Koncept was absolutely amazing to work with. From start to finish they were professional, prompt and followed through with every request we had. The quality of the work was so amazing and we would recommend Koncept to anyone looking for Reno’s.

They were great to work with. They were on time and on budget.

I highly recommend them.

I hired the Koncept team when I fell behind on one of my projects. They did a fantastic job! They got me back on track and their work is top notch. I highly recommend them. Very professional and courteous. Thank you!

Wonderful company to work with! I had a flood in my condo and all the floors need to be changed. They were able to squeeze me in to get it done ASAP, worked fast, and a price that couldn’t be beat. Amazing results as well. Fast communication. Couldn’t be happier.

Koncept provided a very experienced and hardworking project manager who developed a plan for all aspects of the job, then gathered all the appropriate tools and trades to carry out the work. The work resulted in a clean removal of the old shower and its replacement with a gleamingly beautiful new shower which not only provides a superb shower bath but adds significant value to my condo.

I would unhesitatingly recommend Koncept for other projects

This company was recommended to us by a friend and now I understand why. From start to finish they were prompt, responsive, clean, and excellent communicators. I have never had such an easy renovation experience and I’m so grateful. HIGHLY recommend to anyone