They installed 8.5kw system on my roof. They said they have alerts in case of issues with the system and they will come by and fix it. My system stopped working in Aug and until I reached out to them when I got the high bill in November, no one noticed it. Even after my phone app is not recording properly but they it's not in warranty. So they don't monitor and I can't monitor either.
The system is designed and costed for 8.5 kw and Milton Hydro says for the total year they received only 3.8kw. Very poor performance and no one is ready to look into it.
It's very difficult to get response from them either by phone, email and I visited the office address and the security data its a condo building and there is no company by name Solar X is registered there.
- Approximate cost of services:
- $30,000.00