I had a leak in my top floor shower that went to the ceiling of the main floor bathroom. Camilo and Brenden were able to take care of everything. They were both very patient, friendly and professional. Camilo diagnosed the issue and fixed the leak while putting the drywall back behind the shower and the ceiling. Brenden finished by doing the sanding, plastering and painting.
When Brenden did the painting, he wanted to make sure that we were satisfied with the result. He took extra care and time to make sure that at the end we would be happy. Having someone being this considerate makes me feel very comfortable to trust that they will do a good job. I was also happy that there really wasn't any mess to clean up as both gentlemen left the areas they worked in very clean. They also respected the covid world we are in and wore masks and booties on their shoes.
One last person to call out is the receptionist who answers the phone. She was friendly and helpful whenever I had a question about scheduling or payment. This is my first time dealing with this company and it has been a great experience.
- Approximate cost of services:
- $2,800.00
- Company Response
Dear valued customer,
Thank you for taking the time to write such a wonderful review about your experience with our team at Plumbing & Heating Heroes. We are thrilled to hear that Camilo and Brenden were able to take care of your shower leak issue and that they provided you with excellent service.
We are proud to have a team of skilled and professional plumbers who take great care to diagnose and repair any plumbing problems while also ensuring that the surrounding areas are left clean and tidy. We appreciate your kind words regarding our team's work and their consideration towards COVID-19 protocols.
We are also delighted to hear that our receptionist was able to provide you with excellent customer service and answer any questions you had regarding scheduling and payment.
Thank you for choosing Plumbing & Heating Heroes for your plumbing needs, and we hope to have the opportunity to serve you again in the future.
Best regards,
Plumbing & Heating Heroes
416-893-5717
http://www.plumbingandheatingheroes.ca