Tron mechanical

Hot water heater installed by Tron Mechanical. Paid an extra $150 ( included in the $600) to have new one delivered, and old one removed. Old one not removed on day of install ( which took him about 10 days to get to) with multiple excuses for delay. 2 weeks after install, still no removal of old one. Again multiple excuses. Made a pickup date then cancelled it and procrastinated for another 2 weeks with multiple excuses. After 2 plus months, I inquired again and there was no response. I paid $176 to another company to remove it and asked for reimbursement. I got absolutely no response. His work is "ok" but reliability and availability is non-existant. Don't waste your time