I hired Paul to install 3 windows in my basement and the entire process was a nightmare. The quality of work is abysmal and coordinating work was nearly impossible. Pauls crew would no-show 5 or 6 times before showing up to work as planned. After no-showing, Paul would routinely ignore calls and texts, sometimes for weeks at a time.
In terms of the actual final product: The windows are not the size we agreed upon (wider and shorter), the windows leak, the wells are not deep enough, the windows are not shimmed properly, the openings are not clean cuts (the corners were beaten out with a sledge, I witnessed this), and the installation failed a building inspection Primarily because the window openings were widened without any consideration for the existing lintel, despite specific instructions I gave to NOT widen the existing openings.
Paul refused to repair any of the deficiencies.
Pauls crew also treated my property with profound disrespect. They piled several yards of gravel in my wife's garden, killing her plants. When she asked them to please pile it behind the shed, they instead piled it in the middle of our recently soded lawn, which obviously killed the grass They also broke multiple patio stones with their equipment and knocked off large chunks of the parging around the foundation of my home.