- Approximate cost of services:
- $4,500,000.00
- Company Response
Dear Anthony,
At Kingsgate Luxury Homes, we pride ourselves on our commitment to quality, transparency, and customer satisfaction. Your review contains a number inaccurate statements and we would like to address some of the points you raised:
1. Legal Proceedings: Our dispute was initially addressed through ODACC proceedings, which are a summary process, and is now proceeding to court. Due to its summary nature, ODACC ultimately decided the process was not suitable for this case since there are voluminous records and dozens of witnesses.
2. Insurance and Tarion Registration: We are fully compliant with all necessary insurance and regulatory requirements, including Tarion registration, where required. In your case, Kingsgate was retained to act as your project manager and not the builder. You personally wanted to build the house for yourself and simply needed a site manager. As a result, Kingsgate was never obligated to register your house for Tarion or guarantee the work which was done by the contractors you directly hired and paid for.
We respect the judicial process and we hope to resolve these matters fairly through the proper procedures, which would allow all the facts to come out, and not through online reviews which you are using to post inaccurate information simply for the purpose of damaging our reputation. We are confident that once the facts are adjudicated, it will be shown that Kingsgate completed its obligations with the highest standard.