Nixson Painting & Renovation

I always try to support local when I can. Unfortunately I did not complete my due diligence and that is on me. However I would like to save the next person who may be tempted to fall for the shoddy work that this Painter finally completed.
Len advertised as a local family owned business that had 30 years of experience. He was quick to complete a quote for me and assured me that he had availability that had just opened up and he could complete my job in two to three weeks. This really surprised me as the three other quotes I got said it would probably be about a month before they could start and it would be a six week completion time. ( Red flag #1).
The cost was reasonable and a savings of 1500 on the next closest bid. I guess you get what you pay for ( Red flag #2).
My next Big Mistake was I paid in full to save another 10% and avoid the tax . I know that was foolish of me but he convinced both myself and my husband that he was an honest local small business.
The job was set to start in the midst of the first heat wave of the summer. He phoned and canceled the day he was to start. I was understanding and we postponed by a few days. That was the start of 14 more cancelations over the course of the job. I was very patient and he had many excuses to cover his behind. My 3 week job took 5 months to somewhat complete. The cabinets look nice but the completion was lacking. The backsplash was crooked and we had to get him back to fix. The electric outlet s were not put back on. The silicon around the countertops is crooked.
I could go on and on. I think you get the message. I feel bad for him and can't understand how he could possibly have repeat customers ( which he claims he has)
I really tried to give him the benefit

The initial painting was good, Len's painter showed up on time and did a good job. However, they never replaced the outlets or vents etc and left their paint pails and garbage behind. Len is not good at answering calls, returning calls or emails in a timely manner. Twice he told me he would be here to finish the job and didn't even call to let me know he wouldn't make it.
The painting job was good, but the communication was terrible. I know he was ill and then hurt and was not able to finish the job on time, but a phone call or email in a timely manner would have made all the difference.