Renovco Ottawa

The manager was extremely rude and unprofessional. He did not complete a roof inspection in the winter adding he had to come back in spring, he never did yet he charged almost $209 extra for an inspection not completed and demanded immediate payment of $564. Even though he did not complete his inspection of the roof ever he suddenly created an estimate that stated there were faulty caps on my roof without providing any proof, and recommended thousands of dollars for work in the roof. Upon another full inspection, there is nothing wrong with my roof. I do not recommend this company.

We wanted to refinish the outside of our home and signed up for Lowe's contractor services. Nik from Renovco called me and set up an appointment. We picked the colors, he gave me the quote and then I was contacted to pay the full amount, so that the materials could be ordered. I learned after that it was supposed to be 50% now and 50% when the work started but the person from Lowe's wasn't aware. I was kind of hesitant at first but since we were dealing with a contractor through Lowe's, I felt a little more comfortable and paid the full invoice. Nick also advised me that I would be eligible for a gift card at Lowe's for 10% of the value of our contract. Considering the job cost almost $20,000 I was happy when Lowe's called me to tell me that I had a gift card waiting for me at customer service which could be picked up anytime.

Fast forward 6 weeks later, Nik called me on a Thursday to say that the materials arrived and they would begin work on Tuesday. I received another call on Monday morning advising me that they have the material in hand and could start right away if I wanted. The installers arrived, showed me where they would like to set up and were very friendly and talkative. They removed our old siding as they went along and stacked it all neatly out of the way. They kept their work area and the front of my home tidy for the 3 days that it took to complete the job. On the last day, one of the guys said they were short material, so the other installer would go get it. They finished the job at around dusk on the third day but I was busy with the kids and supper, so I didn't have the opportunity to look at the completed job. The next morning I took a look and I had a couple of concerns where one, they used two pieces in a row on my chimney stack. They at least they did it where it wasn't very visible but I figured it was because they were short materials. Secondly, on the peak over my garage, the pieces didn't line up. I sent Nik a couple of pictures and told him my concerns. Nik texted me back saying he was coming out to look at it the same morning. Nik showed up about an hour later and when I showed him what I was talking about, he seemed more concerned about it then me and said he was going to call the guys and get them back out to my place and fix the issues. He texted me in the afternoon to say that they ordered more material and the installers would be back to fix the issues when it came in. On Monday, Nik texted me again to say that the installers would come either today or tomorrow. Tuesday morning the same installers arrived in their usual cheery mood and fixed what was discussed. Nik also came out when they were finished to show me the work and to ensure that I was completely satisfied, which I was.

I highly recommend Nik to anyone looking for a reliable, trustworthy and honest contractor.

A big thank you to project manager Nik and his team from
Renovco. They were very prompt and accommodating in response
to some water damage in the basement. Work was followed through
efficiently and cleanly. The assigned team worked hard at removing
damaged structures.
Was very pleased with the work, and would not hesitate to
recommend their services.

We were very pleased with the services that Renovco provided. They are very professional and knowledgeable in their work.
Nik and his team are very knowledgeable and helpful with suggestions .
Renovco was recommended by an acquaintance and we would surely recommend them to anyone.
We were extremely pleased and happy with the work that was done !
We would certainly use them again for any upcoming projects.
Thank you again, Renovco!

Franca

They are here for the second time,meaning that ,their great job and proffesionality ,deserves to deal with them at all time.
Punctual,proffesional , clean . Fisnik and Renovco will be dealing with my family home projects always.. highly recommend their services.

I am quite impressed by the service I received from Renovco, they came to see the property and provided a timely and reasonable and professional estimate (not some scribbles on a piece of paper like others) and work started soon after and finished as promised. Any and all alterations or modifications I requested were dealt with, and their in-house design expert was very knowledgeable and assisted us all the way through in making decisions. I am grateful to the Renovco Team for the excellent job they have done. Thank you