Richard built a pool for me last year and everything you can imagine went wrong.
Pool was supossed to be 24x12 rectantle but the north and right side were longer bu half a foot, this turned into a severed out of frame pool (how can you honestly miss this with pre fabricated panels?)
the original liner didnt fit and had to order a new one that delayed everything 3 weeks.
because of that the interlock that he installed is all missaligned (he fixed a bit of it but it is still bad), stones are sinking over the clear shield box, the majority of the copping stones move and a few are completely lose as i can removed them with my hand.
I told him that i had urgency in fixing this as i have a small son and my wife was pregnant at the time so we could only use the shallow side of the pool and not one could step of the coping stones as they will flip and fall inside the pool.
the lights that his father installed do not work porperly and never came back to finish it.
they also got me in trouble with the city of burlington as they knocked a protective fence and dumped soil inside, they broke part of a tree doing so and accepted no responsability over this so i got a fine from the city.
Overall i spent $90000 and to fix all the fixable issues it will cost me around $20000 (not to say that the only way to fix the frame issu means that everything has to be gutted and started over, that would be around $150000, remove the whole pool and rebuild, probably another 1 year with no pool and i am not whilling to go that way.
bottom line, Richard is ignored all my requests to fix this. i contated a lawyer and that said i have a very strong case but they know the Richard and what he does, they asked me $4500 upfront to strat the process that would go to superior court and cost at least another $10000, unfortunately i could not afford that.
Beware, do not use Richard !
- Approximate cost of services:
- $90,000.00