Apollo moving

Moving & Storage
Mississauga ON L4T 2Z8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Apollo moving

Average customer rating:
9.1 10 (245 reviews)

Sort by

Private User
Private User
Private User reviews York, ON
10/10

I fully back them.

When we first talked, they were nice, the service was quick, friendly, and helpful, and the price was much lower than we thought it would be. I fully back them.

Approximate cost of services:
$2,478.00
Was this review helpful?
Private User
Private User
Private User reviews Scarborough, ON
10/10

I will recommend you to all my friends and relatives...

It took Apollo moving less than three hours to pack up all of my furniture, clean out my whole flat and load the truck. They also took care of storing my belongings quickly and well. I will recommend you to all my friends and relatives...

Approximate cost of services:
$8,745.00
Was this review helpful?
Private User
Private User
Private User reviews York, ON
10/10

I recommend this service to anyone that needs assistance.

The Apollo moving team showed up on time, was friendly, and was careful with my things while they were packing and moving them. They also stuck to the plan when they brought my things to my new home in WA, which is 170 miles away. Impressed me most was their dedication to customer satisfaction. Wonderful Company to use During a Typical Stressful Time. I recommend this service to anyone that needs assistance.

Approximate cost of services:
$6,587.00
Was this review helpful?
Steve
Steve
1 review Oshawa, ON
8/10

Apollo movers has made good on the delivery l1K0V5

after speaking with mark from Apollo movers we came to an agreement and it was nice to see the follow up from Mark so I appreciate that and I would refer them to friends

Approximate cost of services:
$635.00
Was this review helpful?
Private User
Private User
Private User reviews London, ON
1/10

VERY DISAPPOINTING

A VERY disappointing experience all around. It began with them arriving 3 hours late, on their phones constantly, boxes marked "Fragile" delivered upside down with heavy items stacked on top. Garment bags tossed "at" the closet shelves. Customer Service great in that they called back and gave a small amount in compensation, but was uninterested in hearing what the specific issues were. I would never hire them again.

Approximate cost of services:
$2,000.00
Was this review helpful?
Rell
Rell
1 review Burlington, ON
6/10

Displeased with the service

Update:
The manager called and he was so kind enough to apologize for the inconvenience, address my concerns and provide partial reimbursement me for the inconvenience. Thank you! Upgraded to 3 stars.
_______________________________________

Initially when I contacted Apollo, the consultant was calling me nonstop to secure my move. Finally I decided to give them a try because of their persistence. Their website advised that cash payment removes the obligation to pay taxes. However, in order to secure the booking you had to pay online. When I enquired about it, I was advised that I would not be taxed on the balance. We proceeded with the booking. I advised that I needed wardrobe boxes for my clothes ahead of time.
The day of the move came. I received a call advising that they'll be delayed 2 hours. Bearing in mind I'm moving from apartment to apartment, I also had to secure (pay) for elevator services at both. I was able to defer the elevator service at my old apartment, but not the new apartment as there were others involved. I advised them of this inconvenience and the additional cost to myself. I was advised they'll try their best to arrive on time. Initial time to arrive was 9-10 am, they arrived 12:20. The movers came without the wardrobe boxes AND no tools to disassemble my bed. I was advised that because they were trying to get to me quickly they forgot.
We arrived at the new apartment around 3:20. My initial reservation was for 1-3pm. By this time I had to share the elevator with others, which again delayed my move. I was advised by the movers that because they're unable to secure the elevator for loading I will be charged for the additional time due to the process being longer than expected. At this point I didn't want to make a fuss or have them destroy any of my furniture, so I simply said ok just do your best. Not to mention, part of my sofa has been off the hinge since then. I gave them bottles of water and tried to accommodate as much as possible because it was a long day. Time as they were done, it was 5:45 and I got my final bill, charging me for 6 hrs + tax, with no regards to the inconvenience they caused, yet I paid in cash.

I called the consultant the following day to talk about the tax charge. I was willing to let the additional 2 hours that I was charged due to their inconvenience slide, and only focus on the tax charge. I was advised that they'll sort out the matter and not tax me on the balance I paid in cash. To date i haven't heard back from the consultant, considering he knew my number very well when trying to securing my service initially, now he doesn't call or reply to my messages.

Ps I literally had every single item packed, boxed and waiting at the door. The only items they packed were the large furniture pieces!

Signed an unsatisfied customer.

Approximate cost of services:
$900.00
Was this review helpful?
Barry S from Mississauga
Barry S from Mississauga
11 reviews Mississauga, ON
10/10

Apollo were very good. careful andquick

My daughter used them a month ago and was pleased, so we used them now. They worked quickly but very carefully. every piece of furniture and paintings wrapped in protective plastic. everything nicely setup in new place. My two movers were Jack and Caleb and both were excellent. I recommend them

Approximate cost of services:
$500.00
Was this review helpful?
Swdwme1957!
Swdwme1957!
1 review Newmarket, ON
10/10

WOW!

Very efficient and quick. I didn't have to worry about any damage. I was quite impressed with Apollo Movers. I will definitely call them again to move my belongs! GREAT JOB GUYS!

Approximate cost of services:
$500.00
Was this review helpful?
Private User
Private User
Private User reviews Brampton, ON
10/10

Moved Apartments

The movers Navpreet and Gagan came early to start the move. Excellent, proficient and they did not waste any time. They disassembled the beds and reassembled them like pros. They were kind and polite. Dont go to any other movers- trust me- what they quoted me was almost right on. I have moved a few times in this city but these movers were by far the BEST!!!

Approximate cost of services:
$533.00
Was this review helpful?
Sylvia in Toronto
Sylvia in Toronto
3 reviews Etobicoke, ON
10/10

Move

Excellent job. No damage at all!!! Gurjot and Navjit were amazing! Polite clean thirough. Recommend 100%

Approximate cost of services:
$600.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Apollo moving

Apollo Moving
Your Trusted Moving Partner

- Comprehensive Protection
We offer Replacement Value Protection to ensure your belongings are fully covered during the move. The cost is tailored to the value of your items. Rest assured, Apollo Moving is 100% Bonded & Insured for your peace of mind.

- Premium Packing Services
Every move includes Heavy Duty Moving Blankets & Stretch Wrap to safeguard your belongings. We also provide a wide range of custom packing materials to accommodate any item, including specialized crating for fragile or valuable possessions.

- Personalized On-Site Estimates
We understand the importance of accurate planning. We offer both In-Person and Virtual On-Site Estimates to fit your schedule and property size.

- Transparent Pricing
We strive to provide accurate and upfront estimates. However, unforeseen circumstances may arise. We'll keep you informed of any potential additional charges throughout the moving process. For any questions, feel free to call us at 647-564-6683.

- Dedicated Move Concierge
As an Apollo Moving client, you're part of our family. Your dedicated move concierge is here to assist you with every step of the moving process, from explaining charges to coordinating supply deliveries and debris removal.

- Expert Assembly/Disassembly
Moving day can be stressful, and taking apart and reassembling furniture can be a daunting task. Our team of professionals is skilled in efficient and damage-free assembly and disassembly of your furniture, saving you time and effort.

CATEGORIES
Moving & Storage
SERVICES
House Moving Apartment/Condo Moving Office Moving Piano Moving
SPECIALITIES
House moving Office Moving Packing Services Piano Moving Antique Furniture Moving
WEBSITE
https://www.apollomoving.ca
YEAR ESTABLISHED
4
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Credit, Debit or Etransfer
LICENSES
Article of Incorporation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 Hours
BONDED
Yes
PROJECT RATE
$350
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.