Ridge Energy Consultants Inc

My final energy audit was done by Mike from Ridge Energy on April 29, 2023 and audit fee cheque of $734.50 was cashed right away on May 01, 2023. Mike was supposed to submit final audit report to Enbridge right away. In spite of so many personal call and texted messages to Mike, he didn't take any action and wasted my time.
After contacting Enbridge for the rebate cheque on Sept. 05, 2023, I was shocked to find out that Mike had not submitted final audit report to Enbridge till to date. So, I contacted him and after no response from him, I called Ridge Energy where no one is there to pick up the phone but all the time leave your message.
After lots of tries, On Sept.20,23, I was informed by Plan Administrator Maya that Mike has submitted final audit report.
After enquiring with Enbridge, I was totally in disbelief that Mike had submitted final audit report on September 12, 2023 wherein he had completed final audit on April 29.2023. It was huge delay of 18 weeks (4.5 months) Now Enbridge says that because of lots claims, I may have to wait for 24 to 30 weeks (6 to 7 months) from Sept.12.23 when the final audit report was submitted by Mike. Enbridge follow by final audit submission date in que.
I can't believe that so much lethargy by Mike and Ridge Energy. Upon contacting Maya again, she said that she has no answer other than that Ridge Energy was taken over by other company. so there was two months delay which is also not excusable.
I am in big financial loss and so much hardship due to Mike and Ridge Energy.
DON'T TRUST THIS COMPANY OR THEIR ENERGY AUDITORS.