One Sunday I noticed the items in the freezer were soft and the freezer felt too warm. I called Prime from a Google search. The technician, Daniel came over in the afternoon and replaced a part. But he was suspicious that the refridgerant was leaking. However, rather than making the repair himself, he suggested I contact LG directly as they could likely repair it cheaper. He suggested running the fridge for a week and seeing if it kept cold. The total bill was $260 but because he wasn't sure that his repair really fixed the problem, he only charged $90. As he left it, if his repair worked, I could pay the rest. But if I needed to call LG, the bill would stand at $90. ISN'T THAT UNBELIEVABLE? As it worked out, his repair held up and I didn't call LG.
- Approximate cost of services:
- $250.00