Squeaky Cleaning

House & Apartment Cleaning
Toronto ON M5E 1A4
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HomeStars  >  Carpet & Rug Cleaning & Repairing in Etobicoke   >  Squeaky Cleaning  >  Great job cleaning, but communication could be better
Steve from Vaughan
Steve from Vaughan
21 reviews Toronto, ON
8/10

Great job cleaning, but communication could be better

In preparing my late father's condo to list for sale, I needed a very deep cleaning done as the unit had been empty for 18 months.
Given the choice between 2 cleaners for 3 hours or 1 cleaner for 6 hours at the same rate, I chose the 3 hour option as I live 30 minutes away from the property being cleaned. Although I was told at the time of booking that the number of cleaners would be subject to availability, I was not notified that only 1 cleaner would be coming, instead of the 2 I had requested. I was not prepared to spend 6 hours at this location so I asked the cleaner Erica, to do 4 hours. Although I was not happy with the initial miscommunication, I think that Erica did a phenomenal job! Even though she was solo, she did a very thorough cleaning of the unit. An additional person could have assisted in moving the washer/dryer aside to tackle a very tough stain, as Erica was unable to clean that area by herself. Other than that one area, Erica went over and above and I'm very happy with the job she did. Thank you Erica! I would suggest that Squeaky Cleaning Services make it a practice to inform clients as to how many cleaners will be coming, so they can make adjustments to their schedules if need be.

Approximate cost of services:
$300.00
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