Maximum Asphalt Care

Formerly Maximum Driveway Care
Paving Contractors
Newmarket ON L3Y 2K6
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Paving Contractors
Maximum Asphalt Care
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72%

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Reviews for Maximum Asphalt Care

Average customer rating:
8.9 10 (9 reviews)

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Kathy in
Kathy in
2 reviews Aurora, ON
0/10

Run, don't walk, away from this company

Run, don't walk, away from this company. In August 2022 we had our driveway sealed by Maximum Asphalt Care. Initially, it appeared to look good. Unfortunately, today it looks worse than it did before the sealing. We were given no care instructions after the job was complete. Our money was taken and that was it. We have a very long driveway and as such, we have it plowed during the winter months. Imagine our surprise when the snow melted and we discovered that much of the sealant had been scraped off. I immediately contacted Max and after sending pictures, he asked if we have a snow plowing service. I said we did and he said it is likely that the plowing company didn't use a rubber blade and that it was their metal blade that caused the damage. When I pointed out that he neglected to mention this important fact after completing the job, he replied that he would start mentioning it to customers going forward. Had I known that this would have been an issue, I would have researched plow companies that use rubber blades. Max's only suggestion to me was to re-seal it and he would give me a meagre 10% discount. In addition to the plow issues, any of the cracks that Max supposedly sealed now have weeds and ant hills coming out of them. Not sure how well they were sealed in the first place. It is unfortunate that this company didn't think it prudent to provide some basic care guidelines to me and, I presume, any of their customers prior to me. I can't imagine that I am the first person to have had this issue! I definitely would not recommend Maximum Driveway Care to anyone.

Approximate cost of services:
$960.00
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Company Response

Hello Kathy,

I regret to hear that we were unable to reach a satisfactory resolution. When I conducted an inspection of your driveway, it was disheartening to see the extensive damage caused by your plow company. Not only did they recklessly scrape off the sealant, but they also chipped the aggregate in the asphalt. While it is not uncommon for a plow to use a metal blade, it should not result in such severe damage to the seal. It is evident that this particular company lacked the necessary caution and professionalism in handling your driveway.

I understand that you have a close relationship with the company responsible for the plowing, which may make it uncomfortable for you to request them to cover the cost of repairs. However, it is important to acknowledge that we have never encountered a situation where a plow has caused this level of damage to a driveway before. During our in-person conversation, I believed we had reached a mutual understanding. You expressed your belief that the plow company was responsible for the damage, as evidenced by the fact that another driveway we sealed just one minute away did not sustain any damage from a different plow company. Thus, I find it rather surprising to see this negative review.

Furthermore, despite not being at fault in this situation, we have extended considerable assistance and support to you. We reached out to you multiple times, requesting updates on the situation, although most of our attempts went unanswered. Nevertheless, we remained committed to helping you in any way we could. If you are open to resolving this matter, I kindly request that you email or text me. We are still willing to engage in a conversation with your plow company, present them with the evidence of the damage, and strive towards a mutually beneficial agreement.

We value our customers and take pride in our commitment to providing exceptional service. It is our sincere hope that we can find a resolution that meets your satisfaction.

Best regards.

Private User
Private User
0 reviews Newmarket, ON
10/10

Driveway Paving

Had a great experience with Maximum. Very good communication with calls and texts. We got our driveway removed and paved by them. It looks great now. Would recommend to anyone looking for a honest company.

Approximate cost of services:
$4,500.00
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Company Response

thanks for the review! we really appreciate it!

-Maximum Asphalt Care

289-270-7325

msbarbetta in Aurora
msbarbetta in Aurora
1 review Aurora, ON
10/10

Excellent job !

Max and his team did a fantastic job on our driveway and we highly recommend him. We wanted someone local to the Newmarket/Aurora area; the driveway looks like new again. We paid a bit extra to have them put a small asphalt ramp in front of the garage where it had sunk and now it looks great. Max and his crew are very friendly and hardworking. Highly recommend them !!

Approximate cost of services:
$99.00
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Company Response

Thank you for your kind words! We really appreciate it!

Maximum Asphalt Care

289-270-7325
www.maxasphalt.ca

FJ in Oakville
FJ in Oakville
3 reviews Oakville, ON
10/10

Max honours his work and follows up

Max and his team sealed our driveway. It looked good and we were happy. After a few days we noticed some abnormalities in the curing. Max came back, sprayed another surface layer of seal and patched up all other areas that needed additional attention. Honorable business.

Approximate cost of services:
$550.00
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Company Response

Thank you for your review!

-Maximum Asphalt Care

289-270-7325
www.maxasphalt.ca

Henry in Toronto
Henry in Toronto
0 reviews Newmarket, ON
10/10

Drive way seal

Great service! Max was very helpful and the installers on site where friendly. The job was very well done. See image attached. We will be using them again. thanks you.

Approximate cost of services:
$200.00
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Company Response

Thank you for the great review!

-Maximum Asphalt Care

289-270-7325
www.maxasphalt.ca

maxmcinnis in Newmarket
maxmcinnis in Newmarket
0 reviews Newmarket, ON
10/10

Asphalt Sealing

Got mine done with Maximum Driveway Care 2020 fall. Looks great still and will be getting it done again this fall. These guys have a friendly crew and really take there time on each job. I highly recommend them.

Approximate cost of services:
$200.00
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Company Response

Thanks for the review!

-Maximum Asphalt Care

289-270-7325
www.maxasphalt.ca

nivek_66
nivek_66
1 review Newmarket, ON
10/10

Driveway sealed

Awesome job! Way less expensive than 3 other quotes. Uses oil not acrylic which is much better. No mess. Thank u Max

Approximate cost of services:
$160.00
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Company Response

Thanks for the awesome review!

-Maximum Asphalt Care

289-270-7325
www.maxasphalt.ca

yogagirl260
yogagirl260
1 review Newmarket, ON
10/10

Driveway sealing

Maximum driveway did a great job sealing and repairing my driveway. The company owner, Max was very helpful in explaining how they seal driveways for maximum protection. He also gave me a 35% discount for booking in late April. I will be calling him again.

Approximate cost of services:
$175.00
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Company Response

Thank you for this amazing review, we appreciate your business.

Elizabeth J.
Elizabeth J.
1 review Newmarket, ON

First Review

10/10

Driveway sealing

Did a wonderful job! No oil was dropped or sprayed on our interlock or sidewalk! First time a company took their time to insure this.

Approximate cost of services:
$140.00
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Company Response

Thanks for the great review!

-Maximum Asphalt Care

289-270-7325
www.maxasphalt.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maximum Asphalt Care

Maximum Asphalt Care is a family-owned and operated business with over 20 years of experience in the industry. We specialize in a range of services, including paving and asphalt repair, asphalt sealing, line painting, and crack filling. Our team of skilled and dedicated professionals is committed to providing high-quality workmanship ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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