Eco Star Home Services

Heating & Air Conditioning
Markham ON L3R 9T5
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Eco Star Home Services

Average customer rating:
9.7 10 (122 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent professional services for a new furnace

Please blank out my name in the review. I had wanted to post the review anonymously. When I first requested for a quote, I made it clear that I was comparing quotes. Joseph was patient and went all the way out to find answers for all my technical questions, including those about my old furnace. He presented different options, but left it up to me to make the final decision. On the day of installation, the installer James advised me that he had been instructed to configure the furnace for direct vent. This was a surprise as I had only exhaust venting in the old furnace due to what I had been told to be inadequate spacing. James checked the venting from the outside wall and confirmed to me that there is enough spacing to meet code requirements. After the installation, I notice that the draft inside the house is much reduced. This is probably a consequence of direct vent, so that cold air is not drawn from outside through all the crevices. I really appreciate the whole team providing an integrated solution.

Approximate cost of services:
$3,200.00
Was this review helpful?
Company Response

Thank you very much for leaving this review! We appreciate you taking the time to reach out and help others find the perfect fit for their service needs by sharing your experience with us.

Vishy
Vishy
1 review Toronto, ON
10/10

Very good service

Toronto Pro Cleaners did a very good job for the two bathrooms and kitchen that I had requested. Bathtub and the floors were very clean. We are very happy.

Only item I would point out is that they are a bit pricier. Of the folks that responded to me thru Home Stars, they were the most expensive.

Approximate cost of services:
$150.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
Private User reviews Markham, ON
10/10

FURNACE INSTALL

My furnace had a problem and needed a replacement. John from Ecostar was referred to me by a friend who has used them for their AC/Furnace replacement and was happy with their service.John and his team was very knowledgeable, accommodating and professional to work with and accommodated in a timely manner.
After installation, John and hes team followed up with me for satisfaction and answered some additional questions i had.
Overall, i am happy with my decision.!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Furnance, AC

Excellent service by Joseph and team from Eco Star. Professional insulation was done by experienced installer, Hans & team. I would recommend their service to anyone that's looking for heating and cooling system update.

Approximate cost of services:
$9,500.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
2 reviews Markham, ON
10/10

Air condition, heater and attic insulation

My friend referred Eco Star to me few years ago for air condition and heater replacement. Tracy was the consultant. She is very honest and knowledgeable. She explained to us thoroughly how the rebate program worked. She also recommended the right products for us. The technicians were very experienced and the job was professionally done. Tracy applied for the rebates for us. So, we did not need to do all the paperwork etc.

Two years ago, we hired Eco Star again for attic insulation. Again, the job was done efficiently and professionally. Over the past years, I have referred Eco Star to my other friends and they all are satisfied with this company.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
Private User reviews Markham, ON
10/10

Service Review

They provide very good service. Got my new water heater yesterday. It works pretty well. I got very useful suggestions from them. The response from them is very quick. Very knowledgeable and professional. I will definitely come back with them for my Ac purchase next year.

Approximate cost of services:
$2,150.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
Private User reviews Toronto, ON
10/10

Central air condition

They installed my air conditioner
Very good service working very well
If I need next time I will call again

Approximate cost of services:
$2,700.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
0 reviews Markham, ON
10/10

1- Lennox EL296VFurance W/ case coil panel, 2- Lennox NPC 240 A/C, 3- Navien NPE240A Tankless Water Heater, 4- Aqua Flow NSF 5 Stage RO, 5- Attic insulation. Drinking System

Thank you to Eco Star and Mr. Joseph for installing the above systems. They provide very excellent and professional installation on site, as well as the after service call. Mr. Joseph always gives me a fast call back, and solves my problems right away. The furnace runs warm in the winter and the A/C runs cool in summer. The tankless water heater is amazing, not only saving space, but money from electricity and water fees too. Finally we can also enjoy drinking very clean and healthy R/O water everyday.

Approximate cost of services:
$11,185.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience!

Private User
Private User
0 reviews Hamilton, ON
10/10

Furnace, Air Condition , Attic and Air insulation

Very good package price for all 3 upgrade installation. They have upgraded my furnace by just charging only the manufacturer price difference without any extra margin. Joseph, the sales Manager and Hans, installer both were super friendly, patient, very helpful and answered all my questions and concerns. Hans and Guy did an awesome job with installation. I certainly recommend and trust Eco-Star for all the HVAC needs because of the professionalism they exhibited throughout my experience. I recommend my friend to them and he also got the same things done in less than a week and is also very happy.

Approximate cost of services:
$11,000.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

Private User
Private User
Private User reviews Markham, ON
10/10

Great service!

Very professionally, punctual, great service, great installation!
My A/C broke down and we received a referral to Ecostar. Tracey responded to all my questions and returned my calls. At first the A/C installers informed me that they will need to open up the dry wall to install a 2nd pipe. I came home and noticed everything was installed and the dry wall was not affected. I was impressed and very happy with their service. I will definitely recommend them to my friends.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thanks for taking the time to share your experience and we appreciate your recommendations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Eco Star Home Services

About Us
For more than a decade, Eco Star Home Services Co. has dedicated itself in providing affordable and reliable home comfort solutions that every family deserves. We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. At Eco Star, our goal is not simply selling HVAC products to you. We go above and beyond what you would expect from us. To us, your comfort does not only mean cool air for hot days or warm heats for cold days. It also means your experience in working with us is pleasant and satisfying. With this customer-first focus in mind, we carefully source and build up teams consisting of professional sales, experienced technicians and friendly customer services that you can trust and rely on. Our exceptional service has won us A+ BBB (Better Business Bureau) rating, and Best of 2020 Award from HomeStars. Eco Star serves over thousands of customers annually, and we hope to have you as a customer soon! We sincerely welcome you to visit our brand new 15,000sq feet showroom conveniently located off Hwy 404 and 407, where our friendly sales and customer service team will warmly greet you and answer all your questions.

Thousands of old and new customers come back to us year after year because of:

Our History
Now, Then and Always, we will be here for you. Eco Star is not a flash-in-the-pan company. Established in 2008, and over the past 12 years, we have grown into a thriving company with a 5 million insurance coverage, and a brand new 15,000 sq feet showroom based in Markham. Our proudest accomplishment is the large number of long-term customers who year after year put their trust in us.

Our Attitude
What sets us apart from the competition is that we're passionate about the products and services we provide and quality of support. Quality is a word being used too often. But here, we mean it. At Eco Star, we listen carefully to customers’ needs and provide the solution most suitable for them. We encourage each other to achieve excellence in all endeavours and aren't satisfied until our customers are satisfied. We always welcome and act on your feedback so we can improve every aspect of our business.

Our experience
To date, we have successfully provided over 15,000 heating, cooling, water heaters, and other related HVAC solutions to customers across the residential and commercial sectors. This extensive experience managing all types of HVAC projects means we will handle every detail and coordinate all aspects so you can rest assured that your project will be completed on time and on budget. And we don’t settle with “good enough”. Our sales and technicians are provided with continuing education opportunities on a regular basis to allow them to stay current with the latest products and technology.

Our Support
We all know how frustrating it can be to have a problem and not get the support promptly. Our expert team is here to help you and we strive to provide the best customer service possible. To underscore that statement, on top of our standard, office-based support, available from 9 AM to 6 PM, Monday to Sunday, we take support one step further by offering 24/7 customer service!

Our One-Stop Service
We handle all aspects of your HVAC related needs. We are here to offer you a one-stop service from finding the right product for your HVAC needs, explaining the rebate process, and arranging a Registered Energy Advisor. We take all stress of going through rebate application. Eco Star Home Services is a participating contractor with a wide variety of heating and cooling incentives programs. Receipt of Eligible Rebates Guaranteed! We take care of the complicated stuff so you can take care of your family and work.

So, let's get started...
Looking for home comfort solutions? Look no further, give us a quick call at 416-321-8666, or simply send us an email at info@ecostarhomeservices.com to get your HVAC project rolling today. We know you won't be disappointed.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Eco Star offers a comprehensive collection of HVAC and home comfort products available for Purchasing or Rental. Heating Categories: Furnace, Boiler, Unit Heater, Air Handler, Fireplace, Floor Heating Cooling Categories: Air Conditioner, Heat Pump, Mini Splits Water Heater Categories: Water tank, Tankless Water Heater Water Treatment Categories: Water Softener, Carbon Filter, RO Drinking System, Ultraviolet Disinfection System IAQ Categories: Ultra UV lights, HEPA, HRV, ERV, Humidifier, Dehumidifier, Media Air Cleaner, Thermostat, Duct Cleaning Insulation Categories: Attic, Basement, Crawl Space Commercial Categories: Make-Up Air Units, Packaged Systems (Rooftop Units)
SERVICES
We are a leading provider of furnaces, air conditioners, water heaters, water treatment systems, IAQ (indoor air quality) products, home insulation, maintenance and protection plans, and other HVAC (Heating, Ventilation and Air Conditioning) related services. 24/7/365 Live Customer Service to ensure you get the support you need during Emergency!
BRANDS
Carrier, York, Eco Star, Goodman, Lennox, Daikin, Navien, Sterling, Airmax, Kingsman, Rheem, Rinnai, Novo Water, Aqua Flo, Waterite Fusion2, Venmar, Amaircar, Honeywell, Ecobee, and etc.
STYLES
Eco Star is proud to have a professional and multicultural team standing behind our customers, offering one-stop home comfort solutions: Installation - Rental - Repair- Maintenance - Rebate Application. We focus on the complicated part so you can focus on your home enjoyment.
SPECIALITIES
Trusted, Friendly, and Professional premier dealer of world-leading HVAC brand: Carrier, Turn to the Experts!
WEBSITE
https://www.ecostarhomeservices.com/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
66
PAYMENT METHOD
Cash. Cheque. Credit Card. Financing
LICENSES
G1 , G2, Air Cond & Refrigeration Mechanic 313A, 313D, ODP, TSSA
MEMBERSHIPS
BBB, WSIB, HRAI, TSSA, SAVEONENERGY, ENBRIDGE,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up To 10 Years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.