Eco Star Home Services

Sam and his crew were diligent and very professional from the beginning of the quote and answered all of our questions and recommended the exact right equipment for our townhouse. His technicians did a clean cut and very tidy job and replaced all necessary pipes. We never enjoyed cool air in our home and after 9 years we are so happy!

They replaced my AC and air handler in my unit and after was told it wouldn't work with my nest. The technician told me they are aware of issues with the units they are using in my townhouse complex using the Nest but the sales guy obviously just wanted the sale (he saw I had a Nest before the sale)

Joseph's response to me today was don't worry, it won't impact your heating in the Winter, it's only a problem in the summer when you use your AC. Call Nest to get help.

So I was sold a product knowing it wouldn't work with my thermostat, then tells me to call Nest after they are gone and paid up.

Unreal.

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June 01, 2021 update:
Yes, the Air Conditioner still does not work. After all the visits since the install in 2019, all the claims that it could be my Nest, having me purchase a new Nest. A technician concluded the problem is the compressor. A brand new AC was installed and the compressor doesn't work. I'm on summer number # 2 with no AC. By the way, even after the problem has ben determined to be a bad compressor, I still haven't received anything about fixing it or replacing it.

This company is a complete joke.

- Update August 20
They still haven't fixed my AC. I paid to have my working AC replaced with a new AC that doesn't cool my home.

I am very satisfied with the new Lennox air conditioner installed in last month. Because I am noise sensitive, an air conditioner with low decibels is significant to me. After the new air conditioner installed, the whole house including the 1st floor is cold enough. I do thank to Tracy who patiently and fully explained every details to me. This air conditioner meets our necessarily.
Highly recommend to anyone I know.

The staff are very professional from sales to installation. After installation, I had to call the sales for an issue I thought it was by the installation staff. The sales responded to call promptly. The installation staff came and explained to me that the issue was by another company and I agreed. The installation staff even helped me to fix this issue. I highly recommend this company to my friends for home services. Actually, it was my friend who recommended Eco Star to me for my old broken furnace in the coldest winter at the beginning of 2020!

After I contact different companies this eco star is the one give me everything I was looking and I’m happy with them

Got the ac from eco star. The guys were very efficient and professional. Keep up the good work guys!

Joseph was very responsive in providing a central A/C unit when we needed the most. He replied right away and responded to my calls promptly. He was available every time I had questions. Once I confirmed purchase, he setup install within 2 days. He dispatched the installers to come in at 6 pm and work late. This is very appreciated.

The installers, Li Sufu and his helper, worked very hard to get this done on time. They encountered challenges, but never complained. They worked late till 10 pm to finish the job. They were very professional, courteous and had a great attitude.

They removed the old unit, cleaned up the place thoroughly before leaving.

Now, the A/C unit works really well.

My wife and I have never had air conditioning in our home before this year. When last weeks heat wave hit, we decided to jump into the search for air conditioning. We researched different brands, numerous dealerships and interviewed many installers. We decided on Carrier because of its balance between reliability and cost and left a message with Carrier. Joseph Chan responded to our message within hours, on a Friday, and by listening to our needs and budget, he was able to offer us a price and a product which was easy to accept. The best part of the deal was that within 2 days we were able to sit back and enjoy our newly air conditioned home. The installers were courteous, professional and patiently were able to answer all of our questions. We would like to thank Joseph for his prompt, knowledgeable and professional handling of our air conditioning needs.

Raymond is excellent Business development Account Manager . He calmly listen to your problem and advise perfectly as per your budget and need . Work done perfectly and in defined time .
The technician guy was expert in their work . I will sure recommend Eco Star . Eco Star you have a Gem like Raymond as an Employee :) . Thanks

Very professional company. Good price good service and very talkative sales person Raymond really helpful.