We had a drain stack leak hidden behind walls and only discovered it on the weekend. Greg came out right away. He diagnosed the original problem (bad join on the main stack), fixed it, and then thoroughly tested it. During the testing, he discovered an additional small leak from the toilet seal. During the (again thorough) testing of this repair, he discovered yet another leak that only occurred when the bath tub and toilet were both draining at the same time. This turned out to be a crack in the upper part of the pipe joining the bath tub to the stack and had been there since the original stack was put in. I was very pleased with his thoroughness/paranoia in testing and his willingness to try and keep the damage to a minimum.
- Approximate cost of services:
- $1,800.00
- Company Response
Great working for you sir. Thanks for your patience during a very overwhelming event.
I'm glad to hear that I have met your expectations and look forward to seeing you again, not to soon of course...
Greg