GTA Kitchen and Bath Depot

Formerly TileX Pro Inc.
Cabinetry & Millwork
Toronto ON M4M 3A7
Write a Review
Write a Review


HomeStars
Cabinetry & Millwork
GTA Kitchen and Bath Depot
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for GTA Kitchen and Bath Depot

Average customer rating:
9.5 10 (47 reviews)

Sort by

SS12!
SS12!
1 review Newmarket, ON
10/10

Spectacular Service

I used GTA kitchens recently for a full Reno and we were beyond satisfied. Their attention to detail was incredible. They offered great advise and the job was done in a timely manner. I would recommend them and use them for any future Renos.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank u for your review

alyreza
alyreza
1 review North York, ON
10/10

kitchen renovation

We had a complete kitchen reno. Leo and his team were quick and professional.
very happy with the quality and service , highly recommand!

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

thank u for your review

Private User
Private User
Private User reviews Bradford, ON
10/10

Kitchen renovation

I had the most satisfaction working with this team! They perform professionally and very dedicated and punctual. I highly recommend them to anyone who is planning to do renovation or kitchen project with confident.

Approximate cost of services:
$8,500.00
Was this review helpful?
Company Response

Thank u for your review

Private User
Private User
Private User reviews Gormley, ON
10/10

Kitchen cabibet

It was a pleasure to work with GTA kitchen, they were fast and they also have great price and high quality job

Approximate cost of services:
$14,500.00
Was this review helpful?
Company Response

Thank u for your review

KadenD
KadenD
1 review Toronto, ON
10/10

Kitchen remodel

Our story started, with search on Internet for kitchen remodel, we found GTA kitchen and bath, made an appointment, visited their showroom we were very impressed with the collection and pricing, we placed our order and our kitchen was installed with 4 weeks, definitely recommend, looks great, and very happy with finished product d

Approximate cost of services:
$12,800.00
Was this review helpful?
Company Response

Thank u for your review

Teetop
Teetop
1 review Scarborough, ON
10/10

Quartz countertops

My friend recommended GTA kitchen and bath depot, we set up an appointment for measurements and price, yhe crew was very professional and the proce was very competitive compared to other quotes, counters were installed perfectly with matching backsplash, thanks to mike and crew for great install

Approximate cost of services:
$6,400.00
Was this review helpful?
Company Response

Thank u for your review

Private User
Private User
Private User reviews Brampton, ON
10/10

Kitchen cabinat

We did a kitchen remodel, new doors and countertops, 2 weeks ETA as promised, smooth operation form start to finish, definitely recommend GTA Kitchen and Bath Depot

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank u for your kind review

Sandy Pull
Sandy Pull
1 review Bolton, ON
2/10

Small Kitchen reno gone bad...

I recently had the misfortune of hiring GTA Kitchens for a small kitchen reno in Janaury of 2024. What started off as something that would be simple to execute turned out into a series of disappointments and frustrations that left us with regretting ever undertaking the project.

After the initial consult and design, communication became sporadic, with promises of installation routinely broken. When installation did begin that is when things went worse. The supposed professionals at GTA Kitchen lacked necessary skills and attention to detail to execute this simple reno properly. Cabinets were installed crookedly, every door and piece of hard rock maple is damaged in one way or another, gables uneven, drawers are not able to open, with one that doesn't close. Because of the delay in the cabinets being ready, my countertop was installed before doors, that when they came to install the gables and doors, they went ahead, without any thought to inquire with us, and notched out gables around the quartz. In the picture you will see how terrible this looks, there is no fix for this poor quality of work .

On the final day of the supposed install, I came home to all of the above, including missing pantry doors, unfinished crown moulding , unfinished spice cabinet, kick plates that move, damage to new floors, a spice drawer that would not have hinges, was installed with hinge holes in it, as well as all their garbage materials left on the driveway. When I voiced my concerns with Leo, he was dismissive and unapologetic. He had the audacity to demand payment for a job that was FAR from satisfactory before he would do anything about to replace all the damaged materials. There was no regard for the stress and inconvenience the unfinished install had caused. Due to previous delays, and all the days they did not show up as planned, the subpar quality of this company's workmanship, I had zero confidence that I would see this company again. Which is why i asked that he replace and finish the kitchen at which time I would pay him in full right there and then, as we would be home to see this completed. That was in March, and we have since to see GTA Kitchens attempt to repair the shoddy job they did. This has caused significant stress, as to this date our kitchen is not completely functional. I have had 2 kitchen contractors come to see if they will repair the damages, and finish the reno, but both have declined to "fix this mess".
This company's incompetence and lack of regard for quality and customer satisfaction has left with me a kitchen that was poorly installed, that no one wants to repair...my advice would be to shop around before hiring this place.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

your job was not completed due to non payment, u made many changes after kitchen was delivered and we agreed to complete all work as long as you pay for work completed and material delivered, YOU DID NOT MAKE ANY PAYMENTS, u have been threatening to write fake and bad reviews to get a free new kitchen, that's not ok, u have made no payments for your full kitchen installed and delivered, we trusted u, to deliver without payment, because u said there was an issue with your bank, and you have been trying to not to pay for your new kitchen, As we communicated with you and your Husband Frank many times and offered multiple resolutions, you refused to make any payments according to our agreement, we guarantee our work and we always complete all work professionally and provide the best after sales service as per multiple customer service awards and reviews we receive each year

The work at your property has been stopped due to non payment and breach of contract, you did not make any of the required payments for work to be completed, you made multiple changes after kitchen was Delivered and we agreed to do them at no cost and you still did not make any payment more than 5 notices and collection letters were sent and no response from you, laundry room was completed and still NO PAYMENT

Private User
Private User
1 review North York, ON
8/10

New kitchen

Company had a large selection of styles for cabinets, hardware, colours and counter tops to choose from. Leo was very easy to work with and delivered on what we wanted. The workmanship was good and the kitchen was completed well within the time frame that Leo had said. We are very happy with our new kitchen thank you Leo.

Approximate cost of services:
$20,000.00
Was this review helpful?
Company Response

Thank you for your kind review

Daniela
Daniela
1 review Old Toronto, ON
8/10

In fill cabinetry

Leo did a great job. He really listened to what I wanted and then offered expert advice to meet the need.

Approximate cost of services:
$3,000.00
Was this review helpful?
Company Response

Thank you for your review

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about GTA Kitchen and Bath Depot

At GTA kitchen & Bath Depot, we specialize in kitchen cabinets and Quartz countertops, with over 20 years of experience in construction and renovation industry, our qualified team is ready to tackle all of your remodeling and renovation needs. Our products and services include: Quartz Countertops for all surfaces, kitchen and bathroom cabinets & vanities. Full kitchen design and complete renovations.

CATEGORIES
Cabinetry & Millwork, Carpenters, Kitchen Planning & Renovation, Basement Renovation, Bathroom Renovation, General Contractors, Home Office Renovation, and Condominium Renovations
PRODUCTS
Kitchen cabinets, closets, office/TV units, quartz countertops & kitchen renovations remodeling
SERVICES
Custom kitchen cabinets, kitchen renovations, millwork, Quartz countertops, kitchen remodeling
BRANDS
Ceasarstone, hanstone, vecostone, TCE, Sio4, and many more
STYLES
modern, classic, traditional
SPECIALITIES
Kitchens, custom cabinets, and kitchen renovations
WEBSITE
https://www.gtakitchenfactory.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
6
RETURN POLICY
yes
PAYMENT METHOD
Visa, Matercard,
LICENSES
yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.