Update 2 - Radiant heat stopped functioning in one zone just before Christmas. Hassan assessed the situation and returned the next day, Christmas Eve, to replace the pump. Thankfully things warmed up before the family arrived. Thanks Hassan.
UPDATE- Hassan contacted me immediately on receiving this review and over the course of the following week completed all outstanding work and repairs to my satisfaction.
Hassan was initially very responsive to my service call re a leaking hot water tank. Tank was replaced, old tank not removed from family room for over 1 mth and repeated requests. Temperature is set to dangerous level. Room is now always hot due to tank giving off heat. Have asked Hassan to correct multiple times and been promised he would show up. Canceled plans to be available and he was a no show more than once. Also arranged to have AC unit installed. Installers did not seem to have any experience. Electrician required to do final hookup did not complete until 2 wks later. Plaster inside was damaged and not yet repaired properly. Paid in full as I was assured both jobs would be completed in 1 day. Mistake on my part.
- Approximate cost of services:
- $11,000.00