Casati Stone Inc

Countertops
Toronto ON M1S 1S3
Write a Review
Write a Review

Recommended Professionals

91%(128 reviews)
90%(5 reviews)
99%(179 reviews)
91%(128 reviews)
90%(5 reviews)
99%(179 reviews)
HomeStars
Countertops
Casati Stone Inc
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

68%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Casati Stone Inc

Average customer rating:
6.2 10 (12 reviews)

Sort by

Vanessa Dellacorte
Vanessa Dellacorte
1 review Barrie, ON
10/10

Kitchen and bathroom renovation

I recently had the pleasure of working with Casati Stone to transform my new kitchen and bathroom, and I couldn't be happier with the results. From the moment I stepped into their showroom, I knew I was in good hands. The team at Casati listened attentively to my ideas and preferences, and then worked tirelessly to bring my vision to life.

One of the highlights of my experience was the design of my new kitchen. Casati expert designers helped me create a space that is not only beautiful but also highly functional. From the sleek countertops to the state-of-the-art design, every aspect of my kitchen was carefully planned and executed with precision.

In addition to their exceptional design expertise, the team at Casati Stone was a pleasure to work with. They were professional, attentive, and always available to answer any questions I had along the way.

Overall, I couldn't be happier with my experience with Casati. Thanks to their expertise and dedication, I now have the kitchen and bathroom of my dreams.

Approximate cost of services:
$18,000.00
Was this review helpful?
Jacob Jeremy
Jacob Jeremy
1 review Oakville, ON
10/10

Quartz countertops/ kitchen renovation

I am absolutely thrilled with my new quartz countertops! The installation process was seamless and the final result exceeded my expectations. The quality of the quartz is exceptional - it's durable, stain-resistant, and easy to clean. The color and pattern I chose looks stunning and complements my kitchen perfectly.

The team at Casati Stone was professional, knowledgeable, and courteous throughout the entire process. They answered all my questions, addressed my concerns, and ensured a smooth installation.

I've had my quartz countertops for 2 years now, and they still look like new. I've had no issues with scratches, stains, or maintenance. I would highly recommend quartz countertops to anyone looking for a beautiful, low-maintenance, and long-lasting surface for their kitchen or bathroom.

Approximate cost of services:
$7,009.00
Was this review helpful?
Private User
Private User
Private User reviews Whitby, ON
2/10

Bathroom Vanity

Very good guys to deal with...until I paid in full.
I ordered a 48" white cabinet with a 52" counter top. So now I'm left with 2 - 2'' openings on both sides of my vanity.

I had sent a text if I ordered a 52" countertop shouldn't the kick plate be 52" as well... nope not mine it's 48"

Also as part of the same text I mentioned that the top drawer was not straight.

Would not recommend this guy to anyone

Approximate cost of services:
$1,100.00
Was this review helpful?
Private User
Private User
Private User reviews Mississauga, ON
10/10

Kitchen cabinets and countertop

I hired them for kitchen cabinets and countertop. The whole process was very smooth and professional. I am very happy with the end results and the new look of my modern kitchen. Thank you guys.

Approximate cost of services:
$14,000.00
Was this review helpful?
Meighen in London
Meighen in London
1 review London, ON
0/10

WORST CUSTOMER SERVICE EVER

Absolutely HORRIBLE experience. Zain and his crew installed the wrong size island top, promised to fix it at my expense which I agreed to for some reason as it was very important for our project. He said the problem would be fixed within a week and half this has been approximately six months now. He eventually just stopped replying to me until I threatened legal action, and then he gaslighted me saying he “must have missed my messages”. Again, promised he would rectify the situation but continued to ignore my calls and messages. Will never, ever use again. He also refused to draw up a new contract, extremely rude and unprofessional.

Approximate cost of services:
$5,000.00
Was this review helpful?
Vitale in Toronto
Vitale in Toronto
0 reviews Georgina, ON
0/10

Very unprofessional

Were late to measure, despite numerous promises, a week after contract installation date - still no show - no call - follow up call resulted in being notified they needed to remeasure - came out to remeasure - booked installation date - followed up for confirmation - no show on installation date, continues to ignore calls - still have no counters despite 50% deposit, all I have is a copy of a contract no counters, and a stalled renovation project. - I will update my review on the outcome either whether my project was completed, or whether I had to seek legal action. At the moment they have ignored texts, calls from my office, and my cell, both on their cell and at their office.

Approximate cost of services:
$5,300.00
Was this review helpful?
Company Response

We're sorry for the inconvenience.
We've checked our file, all our projects are scheduled accordingly.
we take our customer service serious.
please send us your information at info@casatistone.com

Krish
Krish
2 reviews Vaughan, ON
2/10

Kitchen Quartz countertop and backsplash

Pros:
1. Good price.
2. I was helped by Zain at the store, a helpful and a friendly guy. He helped me choose the right quartz for my kitchen.

Cons:
1. The people who came to my place to fix the countertop were very unprofessional. They dropped their heavy tooling(mallet) multiple times on my tile flooring. Am lucky there was no damage. That's the way they work.
2. I asked them to move my fridge and range away from the area of work repeatedly, yet they did not. They left a dent on my new fridge worth $2000.
3. They broke my existing kitchen faucet worth $190 without even asking me. They assumed I am going to change that as well.
4. They left my driveway very dirty with all the custom cutting they do. I wish they had cleaned up. I had to do it myself.
5. When I reached out to Zain after the job with my complaints, he promised that he would check with his team, but they never got back. Very disappointing!
6. There was a delay of 4 days from the day they initially promised for the job and that happened with just 1 day notice. They don't do re-plumbing work, range hood install and electrical work, even for additional cost. I had to reschedule my other contractors because of this and was charged more.

Being impressed by their price, I even recommend them to two of my friends who are also getting their kitchen done with them. That was a mistake. If I had to do this all over again; I would pay $1000 more and get a job done elsewhere. Keep away!

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
0/10

Horrible service snd unproffesional

This company doesn’t know what they’re doing. Cuts were incorrect. Didn’t show when they were suppose to. Horrible communication. Never answer the phone. Stay away or you money will be wasted.

Approximate cost of services:
$3,500.00
Was this review helpful?
Private User
Private User
Private User reviews Milton, ON
10/10

Book these guys for new counters!!!

They were by far the most reasonable, but even better is that they accommodated me on such a tight timeline. Their product is much less $$ but the same as their competitors. My selection was installed in 16 days from the date of confirming it. No one and I mean NO ONE came close to the time frame and the price they quoted me. The owner Sameer is fantastic to deal with and I would recommend them to anyone. They disposed of the old counter tops and cleaned up after themselves.

Approximate cost of services:
$3,800.00
Was this review helpful?
Gill in Mississauga
Gill in Mississauga
2 reviews Brampton, ON
10/10

Countertop

These guys are very customer service oriented firm
Very reasonable price and no time installation
Work done is outstanding
Will highly recommend these guys for quartz countertop installation
Thank you very much

Approximate cost of services:
$4,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Casati Stone Inc

The Casati Stone is a "Business to Business" stone surface fabrication co-operation and Cabinets manufacturer focusing on the retail and commercial markets. Our customers include designer, renovators and retail outlets within the Ontario Canada.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in North York?