Fresh Start Restoration

Formerly 911 Restoration of Vancouver
General Contractors
Burnaby BC V5A 3W6
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Fresh Start Restoration
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92%

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Reviews for Fresh Start Restoration

Average customer rating:
9.8 10 (33 reviews)

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shawn from Vancouver
shawn from Vancouver
1 review Vancouver, BC
10/10

Fire Restoration

When we had a fire on our apartment patio we called two restoration companies to asses the damage. Not only was Raz @ 911 Restoration the first to attend, but he also explained more clearly and thoroughly their processes and what was needed to complete the repairs. Once we approved them for the work they were back that same afternoon to start the clean up. They continued in an efficient manner until the repairs were completed. We’re extremely happy with the finished project. We’d definitely use them again and recommend them to anyone needing their services.

Shawn and Keely Mahon, Vancouver BC

Approximate cost of services:
$5,000.00
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carol patrickson from North Vancouver
carol patrickson from North Vancouver
1 review North Vancouver, BC
9/10

Water Damage in Basement

I noticed damp smells and mold growing in my basement and called 911 for assessment. They came the same day and within a couple of days I had a report, lab results and plan of attack. Before I could move forward on further assessment and work we had a complete flood of the basement. As the water poured in I called 911. They came immediately and began to pump. They were there overnight and in the morning the basement had re-flooded (the outside drainage pipes had not been fully cleaned by the drainage company) and despite the early hour they came again. I talked to Raz frequently on the phone. He always took my calls and patiently dealt with my panic. 911 quickly packed up and moved out our belongings. Within a couple of days the basement was "dry" , empty, and prep work underway. Having never experienced this it was a confusing, scary situation and I was shocked to see how easily it was taken care of. The whole process was like clockwork. What seemed unsurmountable was well on it's way to repair in just a couple of days. When it came time for the restoration process , Unfortunately , the insurance company uses another company and recommended I finish the work with that firm. I regret that choice! HOWEVER, even though the remainder of work was completed by another company, Raz continued to check in with me to see if everything was alright. I felt supported. I also felt like they always kept my budget in mind. I not once felt taken advantage of during the work they DID do for me. I have wished several times through the long process of restoration that I had chosen 911 instead to finish the job. I would recommend them in a minute!

Approximate cost of services:
$20,000.00
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Luke from Burnaby
Luke from Burnaby
1 review Burnaby, BC

First Review

10/10

Restoration

Brought in Raz and he's crew to help with emergency basement flooding. He showed up promptly and help clean up all the mess and deal with the insurance company. I was very pleased and would recommend them!

Approximate cost of services:
$500.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fresh Start Restoration

With 15+ years of experience in water damage restoration, we understand that your family and home are the two most important investments in your life, which is why at Fresh Start Restoration we are committed to providing our customers with the fastest and most professional disaster restoration services in the ...
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