I was very dissatisfied with the lack of response to my follow up calls after the dishwasher repair. I had called 3 companies to ask about costs and 2 said to get a new dishwasher. I saw an ad for Techvill and made the call and the first call I was very specific to the question of total cost to repair vs replace. I was told they specialize in Bosch and could likely fix on the spot. I found out it was the motor so when the technician said it would take a few days to order and he would come back, I was very clear I need to know the entire cost as I needed to know if I should just replace it as I get appliance discounts and it would not be worth fixing if too high. I was told $320 so I made the decision to go forward. There was no mention of the return cost of service bringing my bill to $497. I have made at the very least 12 calls to see if someone can help me to resolve this and there is no response. I do not want to not have a bill paid so the lady this morning said she would only be authorized to discount $30 . I accepted but so dissatified with the lack of response . I kept being told management would get back to me and they didn't . I will pay but never use them again.
- Approximate cost of services:
- $497.00