1 review Richmond Hill, ON Joined 2024/12/03

10/10

House & Apartment Cleaning review in Richmond Hill

12/03/2024

First time using Dump Squad and the service was exceptional. Rob really went into detail explaining the price breakdown and was very prompt in getting me the bin on the day I needed it. Will definitely be using them in the future

Job Price

Approximate cost of services:: $350.00

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RK Truck Center in Mississauga

2 reviews Vaughan, ON Joined 2023/01/12

10/10

Using them for 5 years now

Vaughan

11/16/2024

I have been using dump-squad for close to 5 years now. Never gave us any major problems. Always reliable and efficient for our garbage disposal

Job Price

Approximate cost of services:: $400.00

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HomeImprovement

1 review Scarborough, ON Joined 2024/11/14

10/10

Excellent Service

Scarborough

11/14/2024

Rob and his team were extremely professional when it came to their disposal bin rental service. No surprises. Everything was exactly as he said as far as billing, drop off time and pickup times. Excellent service.

Job Price

Approximate cost of services:: $350.00

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Private User

Private User reviews Old Toronto, ON Joined 2024/02/21

0/10

They never pick up the bin

Junk Removal review in Old Toronto

02/21/2024

They reported our phone number as spam and now it does not work and it is our business phone number. We were only calling because they never picked up the bin after weeks. The people in our community used it as a dumping ground. How disgusting and unprofessional. I even tried calling back to discuss this from my personal number they kept dismissing my call. DO NOT USE THEM!

Job Price

Approximate cost of services:: $1,000.00

1 of 1 people found this review helpful.

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Company Response

Hi Gillian,

(1) I understand your frustration with miscommunication on the bin pickup. We misread the email where you were inquiring how long you can keep the bin as you wanted the pickup asap*. Our apologies. This did happen. Your bin was a minimum charge bin anyway as it was not heavy at all.

(2) I promise you that nobody here reported your number as spam and its impossible for a number to be out of service over a single complaint. Wish that it all gets sorted out for you and it really sucks that we are getting blamed for something we didn't do. Until speaking to you earlier today, we didn't know there is a number to call to report spam calls. Our phones show all international calls as "Likely Spam" and we just reject the call and move onto the next caller.

You were a great client who ordered a few bins from us and I am sorry it ended with this. I hope you give us another go in the future and we can earn your business back.

Wish you luck with everything going forward.

Kind Regards

Rob

RK Truck Center in Mississauga

1 review Mississauga, ON Joined 2023/01/12

10/10

Long time Customer

Mississauga

01/12/2023

We have been using Dump-Squad for close to 3-4 years now and the service has been great. Ordered over 60+ bins and texting to get them replaced is very convenient

Job Price

Approximate cost of services:: $500.00

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MChiarella

0 reviews Vaughan, ON Joined 2023/01/08

10/10

Bin Rental

Junk Removal review in Vaughan

01/08/2023

I ordered a bin from this company for some home renovations and was pleasantly surprised with how easy it was. The process was straight forward and the service came at a reasonable price. I would order from this company again in the future if needed.

Job Price

Approximate cost of services:: $500.00

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Jack in Toronto

1 review Markham, ON Joined 2023/01/06

10/10

Excellent Service so Far

Markham

01/06/2023

Been using Dump-Squad for my new build project. Service is great. They let me keep the bins a little longer if I need which is quiet rare. Ordered around 15-20 last year and will probably need the same next year.

Job Price

Approximate cost of services:: $500.00

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Nick tanco

0 reviews Vaughan, ON Joined 2023/01/05

10/10

Basement renovation

Basement Renovation review in Vaughan

01/05/2023

Very professional company they were punctual for drop off and pick up definitely going to use them again a pleasure to work with

Job Price

Approximate cost of services:: $600.00

1 of 1 people found this review helpful.

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Arthur

3 reviews Toronto, ON Joined 2016/09/10

10/10

Garage renovation

Garage Design & Organization review in Toronto

10/18/2022

Dealing with Dump Squad was a pleasure. The truck arrived on time and the driver was friendly and helpful about maneuvering the dumpster into a tight spot in the lane way behind our house.

Arthur

Job Price

Approximate cost of services:: $380.00

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Private User

2 reviews Vaughan, ON Joined 2020/10/26

10/10

Last minute request for a bin

Vaughan

10/05/2022

I had a last minute job on my bathroom that I needed a bin for. I placed a call to Dump Squad as I had heard about them from one of my friends and they were extremely professional. Rob took my order the day before and had a bin on my driveway the following day. I would defiantly recommend this business for any dumpster needs! Thanks again for your help with this!!

Job Price

Approximate cost of services:: $350.00

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