Honestly, just stay away from Nordik. After waiting 12 weeks for the door to be manufactured, the door brought to be installed was wrong. After chasing down a customer service agent, was told that this would be corrected on a rush. Never heard from Nordik until after the manufacturing shutdown, when I contacted them.
Since then, have spoken with 5 customer service representatives: 3 of which never returned calls, 2 have since stopped responding (about 2 weeks now) to information on the status of the door, or when the door will be installed. This is now approaching month 8, and still no door. But thankfully Nordik offered $250 off due to their original mistake (an insulting 3% of the total cost)...
For what Nordik is charging, and the complete lack of any customer care, would recommend you go anywhere else.
- Approximate cost of services:
- $7,000.00
- Company Response
Hello Chris, We truly understand the frustration that comes along with the delays, however please know that we are still in the process of moving forward with the manufacturers in order to complete customer orders. We try and push as much as we can, unfortunately we are still dealing with some setbacks due to the recent events.
We see that my team was able to have this scheduled for you, and we look forward to having this completed for you.
If you have any further concerns, please feel free to contact us. Thank you.