We met with a Nordik salesperson in March, 2019. We were able to get a quote on the spot, and compared to other companies we met with, it was one of the better quotes we received. Based on Nordik's thinner window design, we chose to go with them.
A few weeks later, someone came to take measurements, which was a really quick and easy visit.
Approximately 4 months later, the windows were ready for installation. We had been told it should be a 1-day job to get everything done. It ended up taking 2 days, however, the work the crew did was great and we are really happy with the end results.
There were a few challenges along the way - one day the crew was unable to find parking for their truck and left. (We live in downtown Toronto where parking is limited.) On another day they didn't come at all.
We spoke with the team in the office about these challenges and they were apologetic and understood our frustrations. I appreciated their quick responses when I reached out to them.
All that being said, the windows look awesome and are a huge improvement for us. We've already had some neighbours comment on how great they look as well. We're looking forward to the benefits new, properly insulated windows will have on our home and we've also noticed a difference in noise reduction.
The crew that did the install were careful not to make a mess in the home and did a thorough job making sure it all looked good. We were really pleased with their work.
- Approximate cost of services:
- $6,000.00
- Company Response
Hi Steve! Thank you so much for the kind words, and thank you so much for allowing us to work with you and giving us the opportunity to make things right. We are so please that you are enjoying your new windows! Thanks again and enjoy all the benefits your windows will bring! Thanks Josi & Team!