Nordik Windows And Doors

I've used Consumer Choice twice times before. They have replaced my door, and screen door and I figured I had one more job to do that I could afford to do before putting my house for sale.
I contacted them in February only to find that Nordik Windows took over Consumer's Choice and the rep I usually dealt with and who was timely had "moved on". Not overly happy about this but I considered it a single red flag and to ignore it.
The new rep that came to the house was good and timely and courteous. The quote came in as discussed and I paid in full as I wanted to make sure there were no excuses to delays.
Finally in April, I decided to start contacting them to find out where things were and apparently only one call was made to me and a voice message left (which I never got). I contacted the sales rep via email and voice mail. I even called their office and left the person in charge of my install a voice mail without a call back. After three days (of emails to the sales rep) I finally got an email (not even a phone call) that there were "several" calls made to me and I should call the office to schedule the install.
I called the home office and finally got the rep responsible for the install who then proceeded to tell me that I can schedule a tentative install date even though I paid in full in February and it's now April. Apparently I've ordered a "special" glass that needs their partner to update the manufacturing timeline.

Yup, RED flags galore. Under communicative, under delivering window manufacturer who claims that service is their #1 priority (on their website). I just hope my installers are going to be decent like the previous ones as I'm not going to use Nordik Window or its partner companies (Beverley Hills Windows and Door, Northern Comfort Windows and Doors, Verdun Windows and doors) again. What a shame as I really enjoyed my last two installs and paid the premium for the service.

Nordik windows website mantra:
No Middleman.
No delays. No extra fees. No excuses. At Nordik you're dealing directly with the manufacturer. You get factory-direct pricing and you also receive factory-direct service on your custom-built windows and doors.