False Promises, unprofessional, and poor communication
Salesman would lure you with a fantastic processing time of 6-8 weeks but on the contract it said "Estimated number of weeks to installation: 8 to 10, from the signature date". Please be aware of that the company will look for every opportunity to make you correct some mistakes that they made in order to buy more time to produce the customize door. I would not recommend this company unless you are out of options. We had a very unpleasant experience with this company. The sale person was lack of communication skills, the guy Christ who was escalated to called himself "hotdog that you can get to talk to" was also rude and unprofessional... They admitted the mistake they have made, and showed 0 intention to re solve the problem.
- Approximate cost of services:
- $5,000.00
- Company Response
We're sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is to provide clear communication and timely service to all our customers, and it's concerning to hear that we fell short in your case. Please reach out to our team directly so we can better understand the situation and work towards a resolution. We truly value your feedback and want to make this right.