Mike was able to schedule us in within 24 hrs, arrived on time and immediately began the walkthrough. He was extremely thorough in explanation in process and answered all questions including the short-cuts other companies do, my existing HVAC set up and recommendations for future improvements - in my case a humidifier would be needed. He showed and explained the equipment that he uses and commenced work. Unlike other trades, he welcomed all questions and even encouraged me to observe the process -which I was unable to at length.
Mike is an extremely knowledgable, personal guy who not only knows his stuff, but is proud of his work. Highly recommended.