Crystal Drain & Plumbing

We had a blocked sewer pipe under our basement floor. They came to diagnose the problem same day I called. They arranged for crew to arrive the next morning. They were efficient, competent, organized and professional. Finished the entire job in 5 hours and cleaned up beautifully. Wouldn't hesitate to hire them again.

My sump pump was spraying water all over the basement. I called around 2am on a Sunday night, and there was a snow storm that night, yet still Roman showed up within 60mins. He was very professional and quickly fixed everything for me. 5 STARS!

I had a floor drain backup issue on Christmas Eve late night and Crystal stuff came on Christmas Day in attempt to address the issue. They found a complete blockage 80ft away from the basement floor drain hole. They identified the exact location outside the house. After getting permit and gas line markings, they completed all the needed work in 1 day.

I admired their attitude of completing work professionally and keeping promised completion time. They cleaned up the work location promptly after all the work. They also gave thoughtful future maintenance advice.

Had a clogged bathtub which sucks and Roman took care of things super quickly and explained well. Lots of things in there I couldn’t of taken care of myself.
Thanks I will use them again

This note is to acknowledge an excellent service provided by Crystal Drain Plumbing.
The sewer in my basement was blocked and it was around 10pm. I found on-line the contacts of Crystal Drain Plumbing and gave them a call. Everything was arranged in a very prompt and professional manner.
Troy (the plumber) was on site with all necessary equipment in less than an hour and fixed the problem.
Thank you guys for the good job. I will definitely recommend your service to my network.
Sincerely,
Harut

I really recommend their service.
The contractor is knowledgeable, friendly and finished the job with no mess.
5 stars for his promptness and professionalism.
Thank you so much for your help in an emergency!

The water shut off valve in my house seized up & wouldn't actually shut off which is a little nerve wracking. I called Crystal Drain & Plumbing and they came over the very next day and installed a brand new valve at a very reasonable price. Troy showed up on time and completed the work diligently. I am very happy with the service I received from Crystal Drain & Plumbing. Thanks again.

It was a very positive experience from the beginning of the service call. Volodymyr was very professional, personable and took the time to explain the problem we were having with our bathroom sink.

I had previously had issues with water coming up my floor drain in my basement when it rained a lot. I found Crystal Drain & Plumbing online, i explained my issue and they came out to give me a quote.

Natalia who answered the phone was very nice and helpful. Roman who came out and suggested the backwater valve was amazing. The work was done quickly and they cleaned up everything.