City Home Comfort

City Home Comfort has maintained my old furnace,ac and water heater for years. When my a.c. Broke down on Aug. 24, the hottest day of the summer, they were obviously swamped with calls but their dispatcher, Anna, convinced a tech to add me on to his day and he came to do the repair at 7:30 P.M. When I decided to replace my furnace ac and water heater I chose City Home Comfort because of the long-standing excellent service they have provided. The installation crew did an excellent job, the piping and lines neatly placed and all refuse cleaned up and removed. I highly recommend City Home Comfort. G.Finley Toronto

Experiencing occasional failure of hot water (once every 2-3 weeks) but not sustained for complete failure. Turning off the faucet and turning on again usually clears the problem. The technician cleaned the flame sensor and checked other components. Later an estimate was provided should we wish to replace the flame sensor.

Courteous and prompt service.
A/C was most efficient during this hot summer.
Annual service contract is good value for the a/c and boiler and the technician was very quick and polite

Quick, punctual and professional. Ever had a complaint with their work.

They are pricier than some alternatives, but you won’t get the quality that they consistently deliver.

Great digital experience including booking, notifications and payment .

I highly recommend the services of City Home Comfort (CHC). I was in a situation where the old heater (2011) was malfunctioning, and the Lessor told me that the unit was end of life and replacement parts could not be sourced. A replacement lease was quoted at 3x the monthly charge I have been paying.
Chris D of CHC was familiar with the Combi Boiler unit requirements and his team identified that the last vendor installed a tankless water heater in 2011 instead of the Boiler system the Builder had originally installed in 2008.
After providing a reasonable quote, Chris D came to the house and verified the Combi unit would operate as expected with the high velocity blower and that it would serve the needs of the 2200 sqft townhouse. The unit they quoted and installed is 18K BTU whereas other companies quoting were proposing units as small as 12K BTU.
I would recommend this supplier based on responsiveness, cost competitiveness and technical knowledge without hesitation.

I had City Home Comfort install a Trane furnace last year and they just returned for its first annual maintenance. The technician was friendly and knowledgeable and he gave it a good going-over before declaring it fit and ready for the upcoming heating season. Every time I have had contact with the company, I have been impressed with their attitude and commitment to excellent customer service - from their bid-beating pricing to the professional and timely follow-up communication ensuring that I am satisfied with my purchase. I will definitely use this company again for any future HVAC purchases and services.

Highly recommend. Receptionist is always helpful and friendly. Very knowledgable and trustworthy techs. We have used this company several times and will continue too and refer my clients as well.

Called CHC based on their excellent reviews, for an AC evaporator frozen on the hottest day of the year. Arrived, assessed and fixed, same-day, excellent communication, and fair price. Very professional. They will be my new go-to HVAC contact. Would highly recommend.

I wanted to change the filter box - City Home Comfort were great, friendly, responsive, arrived when they said they would and did a great job. I would definitely recommend them.

Existing AC died. Came across City Home Comfort through online search - within seconds of my requesting a quote I received a call (in the evening) from Shawn who answered all my questions and was able to schedule the job to install a new AC within a week or so (in the dead of summer
- which was many weeks faster than other companies could offer). Job was done well and no issues with unit since then after 2 months. They also took care of warranty registration. Company also offers reasonable annual maintenance plans.