City Home Comfort

Our new furnace of 20 years started to make noises in early January. With a sinking heart I knew it was time to investigate options. Having had a great experience with my Lennox Elite furnace, my decision was made. I called a number of Lennox dealers and got quotes. They all came in around the same price so question was about which service provided. After investigating companies I come across City Hoem Comfort, and spoke with Sean. What was meant to be a three minute call turned in to a detailed 20 minute discussion about the inner workings of the Lennox furnae and and number of other brands. It became apparent that my decision to purchase Lennox needed to be reassessed. Specifically the design of the heat exchanger and the warranty. I left the conversation with significantly more information about both the Rheem and Amana products feeling that these were both products that I could consider. My decision to purchase was accelerated when our furnace gave out in the middle of our first big deep freeze. I called Sean on Sat and by Monday our new Amana was installed. The installation went smoothly until it came to thermostat. we have been using a Nest thermostat and it didn't want to work with the new Furnace. With a call to Sean (who used to run a Nest business in Toronto), he came by to support his installers and quickly diagnosed the issue, problem solved.

A long story to say that I was very pleased with the information, service, and the product..