Fresh Cleaning Service

House & Apartment Cleaning
Oakville ON L6M 3J1
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89%

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Reviews by rating (past 12 months)

Reviews for Fresh Cleaning Service

Average customer rating:
9.3 10 (108 reviews)

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Private User
Private User
Private User reviews Burlington, ON
10/10

Apartment cleaning

Sandra did a fine job of cleaning our apartment - the floors. bathrooms and kitchen were all sparkling. The special challenge here is the fur shed by 2 elderly cats and Sandra very capably met dusting and vacuuming needs.

Approximate cost of services:
$124.00
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Company Response

Thank you so much for your lovely review! We are happy we could help, and are very lucky to have her on our team!

Paul
Paul
5 reviews Whitchurch Stouffville, ON
10/10

Move ckean

Becky was great. Prompt pleasant and thorough. Company communications are fantastic. We appreciated the initial estimate and overview and then the updates as to what would occur. Thanks so much

Approximate cost of services:
$300.00
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Company Response

Thank you so much Paul! We appreciate you taking the time to review us. We are so happy that you enjoyed your service.

Private User
Private User
Private User reviews Mississauga, ON
0/10

Very Disappointed

When I was moving out of my home, I needed a cleaning company to come and deep clean. Fresh Cleaning was the only company that spoke about their process dealing with CoVid19. However, I was very disappointed in the service and constant miscommunications between head office, their customer service inbound team, and their cleaning crew.

The cleaning team refused to pull appliances and clean behind them, stating that they should have been pulled before they arrived, per the document that head office sends out. No such document spoke about me having to pull the fridge, stove, washer, dryer, etc. The only document that was sent out was turning on the stove's self cleaning option. Nonetheless, behind and underneath these appliances were ignored. The top of my fridge was not even dusted nor cleaned, similar to all my top shelves in the kitchen, like it was too high for them, so they ignored anything above 6 feet. The area around the furnace was dusty from my HVAC contractor two days prior; again, tells me the cleaners were not thorough.

Floors were not properly vacuumed, as I found metal bits on the floor left from my electrician two days prior to cleaning. Bathroom high touch points were barely cleaned.

This was not a deep cleaning effort. It felt like the effort was based on bi-weekly cleaning visits, like they would catch it the next go around.

There is a long list of issues, but delving further will not clean my house. One of the cleaners was late, yet they tried to charge me for the time the cleaner was not present. And when they were "done", the cleaners were chatting for 15 minutes into a new hour, and the company tried to charge me the full hour.

Basically, I had to go back and re-clean the property.

Approximate cost of services:
$250.00
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Company Response

Thank you for your review. This is extremely different from our version of events in dealing with you as a customer. We will leave it at that.
We wish you well!

Private User
Private User
Private User reviews Airdrie, AB
10/10

Fresh Cleaning Service is Great!

We have used Fresh Cleaning Service twice now and the house looked amazing afterwards both times. They do a great job and we would recommend them anytime. We will definitely be using them again

Approximate cost of services:
$150.00
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Company Response

Thank you so much for your kind words! We are so thrilled that you enjoyed your service.

sandyb in Oakville
sandyb in Oakville
0 reviews Bowmanville, ON
10/10

Office Cleaning

First time clean for our office and I have to say I was impressed. I told the company exactly what I wanted and it happened. I have set up a biweekly schedule to have our office cleaned. Well done. We look forward to clean offices for years to come.

Approximate cost of services:
$120.00
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Company Response

Thank you so much for taking the time to review us Sandy! We are so happy that you're pleased with your service and look forward to a long lasting relationship with you!

Private User
Private User
1 review Calgary, AB
10/10

Monthly Home Clean

Brenda has been cleaning our home now for a few years and she’s incredible! She’s detail oriented which is what we look for. No corners are cut and every clean is consistent. Thank you for all your hard work Brenda!

Approximate cost of services:
$157.00
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Company Response

Thank you so much for this lovely review! We are sure lucky to have Brenda and all of our cleaners. Happy Holidays!

Cam
Cam
1 review Calgary, AB
10/10

Excellent Cleaning Service

Excellent cleaning service. They are extremely accommodating to your schedule, they are timely in their customer service responses, and most importantly, they do a fantastic job for a great price.

Approximate cost of services:
$200.00
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Company Response

Wow! Thank you so much for this review Cam. We are thrilled that you were happy with your service. Can't wait to see you again!

Katie
Katie
0 reviews Burlington, ON
10/10

Move-In Cleaning

Fresh Cleaning Service helped me clean my new home. Their staff was friendly and helpful and did an amazing job. The fridge was disgusting and when they finished it looked brand new. Couldn’t be happier to get to move into my first home and have it be sparkling clean!!

Approximate cost of services:
$475.00
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Company Response

Thank you so much for your kind words Katie, we really appreciate it! Enjoy your new home! We look forward to hearing from you again in the future :)

Henry
Henry
3 reviews Vaughan, ON
10/10

Home cleaning

Baseboards, trims & vents were spotless as it was a must have for us. They added little details to their arrangement which our daughter loved. House feels fresh and clean

Approximate cost of services:
$155.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much for taking the time to submit a review Henry! So pleased to learn that you were happy with your service. Hope to see you soon!

Private User
Private User
Private User reviews Oakville, ON
10/10

Dani is amazing

Dani did an amazing job helping us clean. She's the best! Will definitely use this service in the future and recommend to family and friends. Good price and very accommodating.

Approximate cost of services:
$300.00
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Company Response

Thank you so much for the kind feedback! We are thrilled to hear that everything went well with the service you received. We look forward to working with you again in the future!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fresh Cleaning Service

Fresh cleaning services is a cleaning company dedicated to providing our clients with the best cleaning services. From Calgary to Edmonton to the GTA, and their surrounding areas, we deliver the best possible results for all of our clients. Our fully licensed and insured professionals specialize in residential cleaning. We're ...
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