I do not recommend this company based on my negative experience
The kitchen started off ok, but we ran into countless problems. Six months passed that date it was suppose to be done, they have still not completed the 1 month project and said to wait until spring. Countless errors on their part. Redoing the same thing over and over and it is still unfinished or needs to be touched up.
- warped cabinets (curved by 1/2 inch - very visible to the eye)
- cabinets separating from the crown molding
- nail pops in the cabinets
- the same item painted 2 different shades
- paint everywhere - wall paint on my ceiling and floor, wood stain on my walls....
He made many mistakes along the way that had to be corrected - but always blamed someone else for the mistake. He never used drop clothes to protect my stuff and left the site a mess - that I had to clean. Many more issues - too many to list.
He does not show up when he says he will. Some days he did not show up at all without even a message.
- Approximate cost of services:
- $100,000.00
- Company Response
I tried many times to please this client and wasn't able to do so. Everything was covered in drop sheets and I have pictures to prove it. They were renovating their family room, hallway, and laundry room at the same time we were there and at the time of our completion their work was still incomplete. This is probably where the extra dust came from. We were given a short window where the house would be vacant for about 3 1/2 weeks and we worked pretty much 7 days a week to get the work done. We also helped them at no charge on various items like repairing the stairway to the upper floor where the owner didn't know how to refinish them. Stain was coming off on their shoes and getting tracked into their carpet. We helped him fix this. We were late for one meeting. Our schedule just got confused, we make mistakes. Given the effort we put in and the way we were treated on this project we do not deserve the comments posted above.