80 year old mother lives in a condo and there was an issue with her air conditioner. The maintenance man said we needed to call a plumber as her system requires a plumber to fix the brokem part. Called Firenza Friday and Saturday with no return call. Mom still has no air and temp has been 30 celcius plus. We called another company. Funny how their website says prompt service. Pathetic!!!
- Approximate cost of services:
- $0.00
- Company Response
I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.