Appliance Repair Expert

They arrived for diagnosis, pretended to look for a part online to order and charged the diagnostic fee. Then they gave me a runaround for the next 24 days claiming part is coming, they forgot and even tried to say I wasn't their customer. Couldn't find their information on Better Business Bureau so they are not a legit business despite their webpage looking legit.

Paid to fix a leak in my fridge. One day later leak still there. Called back, scheduled appointment and no body showed up, rescheduled again nobody showed up. Wrote to the manager no response.
Avoid this company

The Fagor microwave's turntable stopped moving for some reason. I thought my son might have done this. He is small and still young enough to be interested in everything. The appliance repair expert team got back to me quickly and fixed the problem quickly. Everything works, thank you.

When our Sunbeam fridge stopped cooling, my husband and I called Appliance Repair Expert. We really appreciate how well the professional did his job. It's good to get good advice. What I'd say!!!

Called this company and a technician came out. Ordered the parts, took part payment of $448 and said delivery will be 3 to 6 weeks. That was at the beginning of July. We have heard nothing. Have tried to contact the technician through the company but no reply from him and no help from this company. I will be surprised if they allow this review.
My recommendation is, don't use them.

Thank you for putting in my dishwasher last week. I've not stuck at my sink anymore, washing every cup or plate by hand. I'm using them for the first time. I didn't talk much because I had other things to do. But the results were quick and inexpensive.

Called August 8th..responce time was fast...Gentlemen showed up following day, said item to repair was out of stock...I said how long, response 1 month...I said that long, I will perhaps get a new frig, at that time he said I found a part , I'll be back in 2 days, please pay $ 200, which I did...the gentleman came back, Frig worked for 2 days paid $330.00, then issues came back...I called back, left message, no response, called several times getting through sometimes and was told ever time that someone will call me, Sam who answered the phone twice told me the same thing, " My Manager will call "...no calls...finally after trying the cell number of the gentlemen who attempted to repair, answered my call Friday August 26 stating he would be by tomorrow Saturday August 27...NO SHOW, NO CALL...reached out to him on Monday, NO ANSWER..finally responded by TEXT to say he was to busy....But the best part is he still hasn't called

Avoid this company

Robert

I had a big gas leak not long ago and needed help quickly. I called and asked for service the same day. They were late, but it wasn't their fault. There was a lot of traffic in the area. This has been fixed. So, I was happy. The prices didn't hurt my wallet either.

I'm a picky customer who only works with the best companies. Appliance Repair Expert has professionals who are highly skilled. My oven needed fixing, but they take a lot of different appliances and do a lot of different things. Good!

There was a broken wire in the machine, and it was fixed quickly and efficiently. The technician was polite and explained to me clearly what the problem was. Im doing laundry now so Im happy!