I came to know about "Appliance Repair Expert" from internet, and decided to call them to fix my washing machine.
On July 01, 2024, their technician namely, Enim came to our house to look at the situation of my Washing Machine.
Enim fixed the problem and charged me total $ 293 (including tax). It may be mentioned that before he started his work, he didnt confirm the cost which I need to pay him after work. Anyway, I was okay with $293 for fixing the washing machine.
However, the problem remains unsolved even I paid $293. As such, I need to call him again. Last Friday, Enim came again and he told us that we need to change a part for which I have to pay additional $360, means total $ 644.
When he asked for additional $ 360, I had no alternative but to pay because I already paid them $ 293 earlier. Although I told him that this payment was too high for me because if I add few hundred dollars, I may buy a brand-new LG washing Machine from the market. I can even buy 5 years extended warranty for the new washing machine.
I found that this guy is not only rude but very unprofessional. He should fix the problem in one go (instead of coming two times) and should be give me the estimate costing before he started his work.
I will never recommend anybody to call this company or Enim.
- Approximate cost of services:
- $650.00