This company sent service people to fix our washer, they replaced 1 part and said they would order the other. No time frame given and they will not communicate since they left. Calls are disconnected and emails/chat messages are unanswered. We will not use this company again and would not recommend based on their complete lack of communication.
- Approximate cost of services:
- $400.00
- Company Response
Dear client! I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you. We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating. We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services. Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.