This company Came to fix my freezer on fridge. Took a week to get them out. They never fixed it. Took my money - promised refund, never got! Tech could not even insert drawer properly, knew nothing about fixing this type of equipment. Call another company! There is NO customer
service. You call manager and you get a computer-generated voice message. No manager. I suspect it is a one-man operation with an
inept technician.
- Approximate cost of services:
- $370.00
- Company Response
Dear client! I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you. We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating. We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services. Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.