They came to fix the wine cooler, and asked for 350.00 I had to leave the home and asked my daughter friend to pay him when his job done. When I came home nothing was done and he has charged 500.00. Called over 4 to 5 times and they said they will send the repair, nothing happened. send them an email, and write now I am taking them to small court.
- Approximate cost of services:
- $500.00
- Company Response
Dear client! I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you. We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating. We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services. Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.