Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Gracious Dry Cleaners

Carpet & Rug Cleaning & Repairing
Hamilton ON L9B 1K3
Write a Review
Write a Review

Recommended Professionals

86%(12 reviews)
97%(25 reviews)
97%(14 reviews)
86%(12 reviews)
97%(25 reviews)
97%(14 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

30%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Gracious Dry Cleaners

Average customer rating:
5 10 (2 reviews)

Sort by

Private User
Private User
Private User reviews Hamilton, ON
0/10

Destroyed dress and didn't care, extremely rude

Destroyed my dress and refused to take responsibility or issue a refund or compensate for the repairs.

The owner is an terrible human being. He admitted the damage occurred while in his possession but refused to issue a refund. He didn't even apologize or care at all that he destroyed my wedding dress (which I planned to wear again at a vow renewal).

I showed him the receipts from when I bought the dress and had it altered to prove the cost of the repairs and explained I only wanted him to refund the cleaning fees so I could use that money towards the cost. I was not asking him to cover restoration costs, only to refund the money he charged.

He refused and told us they are not liable for anything and to "go talk to a lawyer," and that we were "done."

Do NOT go here. IF something happens to your clothing they will NOT take responsibility or compensate the customer. Please read other reviews that had a similar experience to myself, it's NOT a one time thing.

Approximate cost of services:
$200.00
Was this review helpful?
Ahmad H.
Ahmad H.
2 reviews Hamilton, ON

First Review

10/10

Dry Cleaning

Friendly customer service and reasonable prices.
Professional on site cleaning of all clothing, including Wedding Gowns, winter Coats, Pants, Shirts, Dresses, Shirts, Comforters & Duvets.
18 Years in the same location. Eco Friendly Cleaning.

Approximate cost of services:
$1.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Carpet & Rug Cleaning & Repairing pros in Hamilton?