Sewer Squad Plumbing Co

A hose failed under our laundry tub, and the shutoff valve wasn't working. This happened during the COVID-19 pandemic, and I was anxious about inviting anyone into our home for repairs. But Matthew was fantastic. He worked efficiently, and kept his distance. All this in addition to being punctual, flexible and communicative. Thank you Matthew!

We had very good experience with this company. From booking appointment till service . We will definitely trust and call this company for any plumbing issues we have in future (hopefully not).
The technician Phil was polite ,respected the property and quickly resolved the issue .
My kid dropped play dough and we call multiple plumbers in the area who were looking for quick cash . However for this company service and client are more important. The rates are reasonable . I am glad I called you

Our 90 year old clay pipes broke in 5-6 sections causing a backup of our sewage. The Sewer Squad were very professional and quick, and dug out the old pipes in the basement floor and replaced them with new plastic pipes and didn't leave a mess, even though the job was rather dirty.

Expensive but professional. I was hoping it was going to cost a whole lot less for the installation of a new faucet and valves. I purchased the tap online and figured it was going to be a snap to install. It took Cameron about three hours in total (removing the old one, installing cut-off valves). I'm not so happy with the cost, but happy with the work and service. I have had huge plumbing bills (replacing old clay pipe etc) over the last year. No getting away from it, good plumbing is essential but astronomically expensive.

Mathew was very, friendly, efficient, and professional. He found the problem quickly, and explained our options to solve it clearly. The cost was very reasonable. I've used Sewer Squad in the past and have been very happy with their crew and their work. I would happily reccomend them.

Had issue with small amount of water, after January rain, in basement. After a camera check and a locate. The main drain pipe will replace in 5 days. Perfect.
Dwayne was polite, knowledgeable and supported my suggestion further for a roof cover over outdoor lower apartment stairway.
Perfect
Ps. New batteries help.

Very EXPENSIVE , Not RELIABLE, and they will keep you hanging in the middle so you dont have a choice bt pay.

This is what happend.
we picked them because of the reviews that we saw. They send mike right away on time to fix our clogged drainage, we are so impressed that he did it really fast using all his hightech gadgets. (camera etc).

Then Mike informed us that we need to replace our pipe since it’s burst and there are roots coming inside the pipe that it will soon flood our basement, he even told us that we cant use our laundry, dish washer etc. or else it might flood our basment.WE GOT SO SCARED and let him do it right away.

we agreed even we know its TOO EXPENSIVE ($2,800) for just a small pipe to be installed including the valve, WE AGREED even if we know there are other plumbing company that can give us much lower price.in short WE TRUST THEM.

They dig a hole under our basement and repalced the pipe , then told us that there’s more to be fix that all our pipe extending outside are damage too (why didn’t he told us before they start digging our basement?? SOMETHING FISHY RIGHT??) and since our sewage is open then we cant do anything else and we cant back out. MIKE even said it will cost us a lot if we dont do it now. (THEY EVEN PRESSURE US THAT MAKES US SO SCARED) SO AGAIN WE AGREED .. and They dont want to close the hole in our basement for a lot reasons to many to tell,(Makes it more questionable)

(we just want it to to be done and out of fear of possible flooding) we AGREED AGAIN even if this will cost us almost $9,000 to fix the pipe outside. WE HAVE NO CHOICE SINCE THEY DIG A HOLE ON OUR BASEMENT AND THEY LEFT IT OPEN. they PROMISED TO FINISHED IT IN 3 Days. but up to now they are not coming to fix it its been more than a week now and nothing started, they have so many reasons and they keep on rescheduling.. up to now
Maybe THEY KNOW WE CANT GET OTHER COMPANY TO TAKE OVER THEIR UNFINISHED JOB THATS WHY THEY LEFT IT OPEN

UPTO NOW OUR SEWER IN THE BASEMENT IS OPEN AND SMELLING FOR MORE THAN A WEEK NOW AND STILL THEY KEEP ON POSTPONING THEIR JOB

IF YOU DONT WANT TO PAY A LOT OF MONEY and lessen your STRESS, BETTER FIND OTHER PLUMBING COMPANY WHO CAN DO A BETTER JOB THAN THEM.

Vince came to fix my clogged toilet. we decided that he needs to remove the toilet and try to clear the pipe under the toilet. we agreed the price would be $400 dollars to clear the pipe. But what happened is his machine could not even go into my 2 inch cast iron pipe. He insist on charge me $400 dollars, just for bring out his equipment and could not even fix the issue. In addition, he try to sell me a plumbing project for $4000 dollars. Finally they give me a discount of $120 dollars. I paid $280 dollars for nothing. Nothing is fixed. Later on, I called another plumber, they fixed the issue without even need to remove the toilet and for much cheaper price. Overall, i would not recommend their service.

Last spring, a massive thaw resulted n some intense melting in our backyard. We have backyard walkout from the basement and the water was literally gushing down the steps to the sump pump drain which eventually failed. We watched the water rise really fast. We called Sewer Squad at 10pm on a Friday night and they arrived within the hour to prevent a massive basement flood. They were able to redirect the water to the street drain and save us the cost and headache of having to deal with water damage. VERY happy with the service and will use again.

Always prompt and professional. They are always quick to respond. They explained the issue and gave me options to choose from to fit my budget. I definitely recommend them to any job big or small.